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Upstate Service Solutions Reviews - 100

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Alva Sapp

It was a simple fill valve replacement and the cost was $464. This is outrageous. The part costs less than $20 retail and it took him 15 minutes. I will not call you again.

Ray Rafferty

Joe Kelley did an amazing job! Would recommend him for any plumbing services needed. Very professional and great job done.

Kirby Knox

Bill and Andrew did an outstanding job of diagnosing, and repairing multiple plumbing issues in my older home. They did a great job of keeping me informed throughout the entire process. Best of all the overall cost was significantly less than I had anticipated or expected. I can’t recommend them highly enough.

Daniel Horgan

Steve the technician was excellent. I would recommend this Company to anyone.

Gina Diaz

Trent was professional and responsive to my tenants’ needs. I appreciated the quick turnaround and his suggestions.

Ashley Burley

I've been with USS for about 2 years. They've been coming out to do my biannual HVAC maintenance. The technicians are always very nice. This time I had them come out for a plumbing issue. I was not prepared to repair what ended up being the problem. Upon inspecting the toilets, he found that the parts inside of the tank of both of my toilets needed to be replaced. Unfortunately, I didn't know I could replace them myself for around $70 total. I ended up paying $600 for 2 toilet rebuilds and I feel like it's because I was an easy target.

Larry Burgess

Service was performed on 10/25/2022 by Matthew Rodriquez. He performed the inspection of the system in an efficient manner and explained all findings in a easy to understand manner. He appeared to be thorough and I have complete confidence in his work. Appears to be an exemplary employee.

James Vest

My A/C quit working so I called them up and they were able to get a service tech out to us quite rapidly. Devin showed up and immediately trouble shooted the issue and had a solution within minutes. He walked me through the issue and presented me with multiple options to get cold air blowing again. He wasted no time completing the repair and had the unit up and running again in no time. USS originally installed the unit and we've never thought about calling anyone else for our HVAC needs. Their service is second to none and they actually care about the quality of work they provide.

Guy Hochstetler

Brent (HVAC), Frank (Electrician) and Andrew (Plumber) were all were all super friendly. They were all provided helpful and clear explanations.

Kelly Holden

What a wonderful experience working with technician Devin Burris- he was very kind, respectful & honest and did a thorough job and explained everything to me along the way. Highly recommended!

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