The Plumbing Works

The plumbers that came out were nice but because they seen that I was frantic and really in need I feel I was taken advantage of. I have a small sink in my bathroom and the plumber told me that he could fix my sink for $400. I then ran to atm while they began fixing it. Upon doing so I trusted the men in my house because I live alone and had just come from the hospital. By time I got back they were already done with the sink. Its a really small sink. I then asked could I take a bird bath because I can't use the tub? The plumber said no. He said that he found another leak. I stated that why would you charge me $400 for something that I can't use. He stated that he needed to wait for the pipes to unfreeze. Fast forward to last week the new people who are working on my house turned on the water and the pipe that THE PLUMBING WORKS supposedly fixed was spaying all over. When I called the company and asked why is this happening they then said because the pipe that they fixed is compensating for the other side. So they fixed a product that was doomed to fail. In there desperate attempt to take advantage who obviously knew nothing about plumbing and was in desperate need. This was is the wrong way of doing business. It should be stopped. They should come fix my sink like they said when I gave them the money. So they are trying to charge me almost $1000 for a small sink and I mean its really small. I wish you guys could see this.

Well organized and on time. The manager Lisa really made us feel comfortable and clear about the work that was done. We had an emergency and she was able to get someone to us quickly who knew the whole situation. It really is worth the cost when going with a company you can trust!

Very professional and courteous. Carl is extremely knowledgeable and really goes above and beyond. I am very happy with their water heater install and regulator repair. Highly recommend!

Prompt, courteous, knowledgeable, and very reasonablely priced. Avion and ...darn I forgot his colleague's name were exceptional representatives of your company! Will definitely use again if needed and recommend! Head and shoulders above the "R.R." company!!!

Fast, on time and professional. Ryan was very knowledgeable and they did a great job. Had a expansion tank installed and the broken whole house humidifier removed. Also fixed one vent that didn’t get much air. Thank you.

It was great working with James. Very knowledgable and professional. Saved me A LOT of money. Would definitely recommend to others. Thanks

We had an issue at our pizza shop and had to close. Plumbing works were called and they came all the way to Alburtis and the gentleman found the problem immediately and helped un
clog the pipe that was backing up into the shop
thank so much for coming out so late...

Great experience, had an emergency and they were at my house in 20 min. Gave me a quote and did the repair pretty quickly. Will definitely use again!

My pipes froze up on Christmas Eve.. I was with out water. I called the plumbing work’s answering service. Jason called me back within the hour and stated that we will be out sometime today. I was blessed and humble that someone was coming out on Christmas Eve. He sent Avion to do the job. They explained everything to me. I was very pleased this is my second time using their service. Avion gave me some tips to make sure that in the future not to have frozen pipes again.

Austin was great! Very polite and knowledgeable and gave me options. Called to have a sink installed and just so happen the sewer backed up right before Austin arrived. He had to stay much longer to clear the line before he could attempt the sink. Very grateful he was there and he didn't seem put out. Austin really saved the day!