I would highly recommend this company. After my AC went during the massive heat waves this summer, my local guy wasn’t able to supply me with a new AC unit due to the supply chain issues. I have 5 other companies come to my house and gave me estimates of how much it would cost to get my AC unit replace as well as the inside unit replaced. Needless to say, this was the only company that actually followed up with me a few days later-shockingly none of the other major companies did. B&L Ott was on more of the higher end however, the professionalism and customer service that was given, gave me a good reason to choose them. After the job was completed- they even sent a personal Thank You note…like how many companies actually do that now? Job well done guys, job well done!!
Unfortunately, my old system died on the 4th of July. Fortunately, I was already a B&L Ott customer! A great BIG THANK YOU to Fernando, Elliot and Oliver (with special guest appearance by Cody)!!!!! Awesome job removing the old system and completely erecting the new system from scratch! Fast, efficient and diligent... and they completely cleaned up as if they were never here for five hours. Amazing. Well done B&L Ott! Thanks again!
I have been a customer with B&L Ott for around 4 years. I have had a couple issues in the past, but every time they would work with me, and the techs. That came out were nice. But today I had the pleasure of meeting a newer tech. named Jim. He was by far the most attentive to detail, courteous, and, informative technician I have had. As well as an all around pleasant person to talk to. You could tell he really cared about what he was doing as if it was his own home he was working on. It really made me feel reassured to continue business with B&L Ott in the future. So thank you Jim and if I can I will be asking for your services in the future!
After 36 years, we needed to replace our heat pump and oil furnace. So we decided to clean our vents and ductwork while we were at it. B&L Ott were on time, knowledgeable, professional, and provided excellent service. Would definitely use them again, and recommend to everyone!
This morning Elliott and Nick started install of our new HVAC unit. And with a host of other fellows completed install in one day. They were all very friendly, polite, and efficient, making the experience seamless and very positive. After install, Elliott explained the operation of the unit and new thermostat. Thanks, guys!
Installers were prepared, courteous and kept the place clean. I also chose B&L Ott because when Tom came out to quote the job, he was thorough and explained everything. I had two other quotes that were a little less but wasn't clear what they were providing and one firm didn't even look at the AC but quoted to replace it. I would highly recommend B&L Ott. Quality product, know the customers needs and execute on time, and professionally.
This company is GREAT! From beginning to end of the process of having a new AC/Furnace and hot water heater installed they were wonderful! No pressure to buy from them, communication was great and the installers Joe and Oliver were professional and did a great job! Joe had his hands full with the VERY VERY small closet the 2 units go in. Not even sure how he did it. Lol. I can’t recommend this company more! Thank you!
We have been using Ott for several years. From Tom the consultant to Joe, Colton and Oliver installers for new AC system we were very satisfied. They were all very courteous and professional and met all our needs. Thank you all for a great job.
We’ve been serviced by B&L Ott for both our homes. Excellent products, extremely knowledgeable sales and service staff. Having a winter/summer service contract pays for itself on a cold Christmas night when the heating system went out. Trust it! It’s worth it. We can’t really think of working with any other HVAC company in the area.
(service was done beginning of November) Needed to tune up my furnace. Upon calling many companies who were booked out until January, I found B&L through a Google search and gave them a call. They were able to come out right away. Turns out my furnace was on its last leg and needed to be replaced. Within a day, someone came and quoted me with a new one and an AC unit while we were at it. With it being a great price, we scheduled the installation in a week because they had everything in stock. The guys who did the installation were very friendly, professional, and proficient. Our house is nice and toasty now. Looking forward to the central air in the summer months too. Would highly recommend B&L to my family and friends!
Kimberlee Price
I would highly recommend this company. After my AC went during the massive heat waves this summer, my local guy wasn’t able to supply me with a new AC unit due to the supply chain issues. I have 5 other companies come to my house and gave me estimates of how much it would cost to get my AC unit replace as well as the inside unit replaced. Needless to say, this was the only company that actually followed up with me a few days later-shockingly none of the other major companies did. B&L Ott was on more of the higher end however, the professionalism and customer service that was given, gave me a good reason to choose them. After the job was completed- they even sent a personal Thank You note…like how many companies actually do that now? Job well done guys, job well done!!
Keith Allison
Unfortunately, my old system died on the 4th of July. Fortunately, I was already a B&L Ott customer! A great BIG THANK YOU to Fernando, Elliot and Oliver (with special guest appearance by Cody)!!!!! Awesome job removing the old system and completely erecting the new system from scratch! Fast, efficient and diligent... and they completely cleaned up as if they were never here for five hours. Amazing. Well done B&L Ott! Thanks again!
bub2145
I have been a customer with B&L Ott for around 4 years. I have had a couple issues in the past, but every time they would work with me, and the techs. That came out were nice. But today I had the pleasure of meeting a newer tech. named Jim. He was by far the most attentive to detail, courteous, and, informative technician I have had. As well as an all around pleasant person to talk to. You could tell he really cared about what he was doing as if it was his own home he was working on. It really made me feel reassured to continue business with B&L Ott in the future. So thank you Jim and if I can I will be asking for your services in the future!
Cynthia Iannelli
After 36 years, we needed to replace our heat pump and oil furnace. So we decided to clean our vents and ductwork while we were at it. B&L Ott were on time, knowledgeable, professional, and provided excellent service. Would definitely use them again, and recommend to everyone!
Roger F
This morning Elliott and Nick started install of our new HVAC unit. And with a host of other fellows completed install in one day. They were all very friendly, polite, and efficient, making the experience seamless and very positive. After install, Elliott explained the operation of the unit and new thermostat. Thanks, guys!
Trish Gates
Installers were prepared, courteous and kept the place clean. I also chose B&L Ott because when Tom came out to quote the job, he was thorough and explained everything. I had two other quotes that were a little less but wasn't clear what they were providing and one firm didn't even look at the AC but quoted to replace it.
I would highly recommend B&L Ott. Quality product, know the customers needs and execute on time, and professionally.
Marisa Pollock
This company is GREAT! From beginning to end of the process of having a new AC/Furnace and hot water heater installed they were wonderful! No pressure to buy from them, communication was great and the installers Joe and Oliver were professional and did a great job! Joe had his hands full with the VERY VERY small closet the 2 units go in. Not even sure how he did it. Lol. I can’t recommend this company more! Thank you!
Sharp Nancy
We have been using Ott for several years. From Tom the consultant to Joe, Colton and Oliver installers for new AC system we were very satisfied. They were all very courteous and professional and met all our needs. Thank you all for a great job.
TheMandoKidd
We’ve been serviced by B&L Ott for both our homes. Excellent products, extremely knowledgeable sales and service staff. Having a winter/summer service contract pays for itself on a cold Christmas night when the heating system went out. Trust it! It’s worth it. We can’t really think of working with any other HVAC company in the area.
Kelly Pepper
(service was done beginning of November) Needed to tune up my furnace. Upon calling many companies who were booked out until January, I found B&L through a Google search and gave them a call. They were able to come out right away. Turns out my furnace was on its last leg and needed to be replaced. Within a day, someone came and quoted me with a new one and an AC unit while we were at it. With it being a great price, we scheduled the installation in a week because they had everything in stock. The guys who did the installation were very friendly, professional, and proficient. Our house is nice and toasty now. Looking forward to the central air in the summer months too. Would highly recommend B&L to my family and friends!