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    South Side Plumbing & Heating Reviews - 100

    4.8
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Gary Kline

    The installation team (Ryan and others) were excellent. We had to insist on a larger AC Unit, as there was unaccounted square footage. Also surprised that there was drilling through an outside wall that was not explained when getting and signing the bid. STILL....I'd recommend them highly- the price was very reasonable- definitely less than others! And the work was completed efficiently and with no worries by an excellent team of workers. Would definitely use South Side Plumbing and Heating again!!

    Meghan L

    Another GREAT service from South Side Plumbing and Heating!! Our technician this time was Rick, and he was fantastic! He was incredibly friendly, professional, and skilled. He was able to replace our garbage disposal, fix a leaky faucet, and diagnose the issue with our water tank, all in about an hour. Our water tank wasn't able to be repaired, but he expedited the process of getting it replaced. Within hours, another incredibly friendly and professional technician Kurt was at our house getting us set up to have it repaired. Amazing, fast, and friendly service as always!

    Caroline Fitzgerald

    South Side Plumbing & Heating has become my go-to anytime I have a question or need support related to my HVAC. The most recent time I have called them, Ryan, the assigned technician, was incredibly helpful and knowledgable. I appreciated his common sense approach to solving my problem and setting me up for ongoing maintenance success in the future. If you live in the South Side, I'd highly recommend South Side Heating & Plumbing.

    Derek Pryor

    Best plumber in the Pittsburgh area by far. The service was simply amazing and they were very professional. We had technician Brian come to the house and he was very knowledgeable and friendly. 10 Stars!

    Nicholas Roy

    My experience with South Side plumbing and heating has been 10 Star from scheduling to services rendered. All of the techs that addressed several difficult problems incurred from a recent ice storm were wonderful. Eli was the most recent tech at my home, he
    Quickly diagnosed a problem with my shower and calmly repaired it in record time. The techs work very efficiently and are all respectful and responsive to your concerns. I HIGHLY recommend this company.

    Chloe Heintz

    We have used SSP+H for all our plumbing and heating needs since buying our house 5 years ago or so, and they were the plumbers the prior owners used too. We have always felt well attended to by their office staff and technicians, and though calling any professionals for service certainly makes a dent in the bank account, I’ve always felt their prices were fair and that they make an effort to present the most efficient options, helping to save on labor costs when possible.

    Most recently, Eli and his colleagues came out for what ended up being three days of service. He updated our plumbing to include vents in several locations and capped off old terracotta lines no longer in use. He also discovered and remedied a stubborn clog. Eli was very professional and good humored despite having to return several times, especially in frigid weather. He made a significant effort to explain every step to me and my husband, and answered all of our questions fully. He made recommendations for next steps, and was clear when some of my questions could be better answered by Bill in the office, who he was also staying in close contact with. Prior to this visit, Bill spent time with me over the phone reviewing photos and taking steps to diagnose the issue, which also helped us save a bit on costs.

    Great service from this business: highly recommend.

    Jody Walter

    Had an excellent experience with Southside Plumbing today for a boiler repair. They responded to my call very quickly (which was important on a cold day without heat.) Ryan was great - friendly & professional. He diagnosed the problem quickly, explained the situation and options and took care of it promptly. It’s nice and warm now and we appreciate the great service!

    Brittany Ramsey

    Jeremy was absolutely amazing to work with to fix our plumbing issues. We had another company assigned through our home warranty who had (likely intentionally) misdiagnosed our pipe leak and we were told they would need to open up our ceiling to find the leak. Thank god we got another opinion and made the switch to Southside Plumbing! Jeremy fixed our original issue in no time at all, which (as we thought) was not a concealed leak, he was honest, fair priced, and did excellent work. He saved our ceiling and our money! He even stayed to help me troubleshoot another issue I had suspected and was able to replace our pressure regulator in the same service call. We will be return customers and we have found our new plumbers!

    Kat Salz

    I would give ZERO STARS if that were an option. I have never been bullied by an organization and treated so unprofessionally before. Southside allegedly did $2k worth of unauthorized and unapproved work at my house over the course of 2 months, neglected to even inform me that it was being done, then demanded the money from me and is now trying to force a lien on my property. I am undoubtedly being treated this way because I am a young single woman and they assumed that I could be strong-armed into this with threats. Management refused to even call me to discuss or explain. I will be seeking legal action.

    Clarence Hawk

    They arrived on time and the technician got straight to work. Did a couple diagnostic tests and found what the problem was and repaired it quickly. Eli did a great job and we definitely use these guys again.

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