J.A. Sauer, Co. Heating & Air Conditioning

Had a problem with our furnace that we had to get fixed as we were going on vacation. We knew after hours would cost more but we had to get it done. They were able to send out a tech that night and he got it back up and running. Tech was knowledgeable and very professional. I don't really know anything about HVAC systems so I had some questions and he was more than happy to answer them and show me what was going on and exactly what he was doing to try and fix the problem. I never had a service agreement before so I asked about it while the tech was there. Good thing it came up as we were able to save some money on the service and the after hours call. Thanks again!

We have used J.A. Sauer for a year now, and they are very nice when scheduling, and the technicians are very knowledgeable and patient.
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Another year has gone by since the above review. Our air conditioner recently had problems during the 90 degree heat, and JA Sauer helped discover that a connecting wire in the circuit breaker had come loose. The scheduling, reminder calls, and technicians are all great. I highly recommend this company.
------------------------------------------------------------------------------------------------------------------We got an email notifying us that there was a problem with our heat on a cold Friday midday. Within 2-3 hours, a technician was able to come diagnose and fix the problem. I continue to be happy with this company.

I am a widowed mother of two boys, who also cares for an elderly mom, so I need my home to be safe and warm during the winter. The technicians at JA Sauer are always honest and helpful in explaining what is needed, and never try to “upsell” me on a more expensive, unnecessary product or service. They are timely and professional and I highly recommend them.

J.A Sauer, Co. representatives have always been kind, polite and very responsive. Bill and Matt are both very professional, work hard, and they took their time to correctly diagnose our furnace problems and fix them. Stephanie and Louise are very pleasant over the phone, and kept us informed as to when the techs would be out to service the furnace. The diagnosis and repairs were done in a very timely manner.

Very professional group of technicians that helped solved our AC problem. Originally, they thought it might by one faulty component and replaced it, turned out it was something else. They let me keep the original component and charged me much less for repairing the issue. Top class!

Tymothy Merry of JA Sauer arrived to find what caused a 2nd floor ceiling leak from the whole house a/c unit in the attic & very quickly determined it was a plugged drain line. He then unplugged & cleaned the line & installed a leak detector which would shut down the a/c upon detecting a high water level in the drain catch basin. He was very nice & explained everything & got the a/c working again. JA Sauer is very & helped with scheduling,

My husband's parents air conditioning quit working of course when it is really hot outside. JA Sauer and company was accommodating to be there in a timely manner. We are so thankful to Jack and his friendly and knowledgeable technicians and installers that did a great job getting the a/c working again and are not high priced but very kind to their customers. We are also customers along with many people where I work and have been very happy with JA Sauer Heating and Air Conditioning for all of our service.

Our air conditioned went out on a hot Saturday night. We have exotic pets that are heat sensitive. They had a tech at our house within 30 min even at 2AM for emergency servicing . Our tech Tymothy Merry was amazing. He was professional and explained everything to me and showed me the problem. He had it fixed so fast and did so without even waking our neighbors. He probably saved my pets from the heat. Thank for the amazing service!

From the person who prepared the estimate to the installation crew, every person I dealt with was thoroughly competent and professional. I had 3 companies give estimates for a new home furnace and AC, and J.A. Sauer's bid was 40% lower for the same equipment than another company. The young man who prepared the bid also explained the tax credit possibilities and other ways to save. I also explained my issues with programmable thermostats and he helped me choose one that is perfect for my situation.The installation crew showed up on time, worked steadily, and left the basement as pristine as my basement gets. This is an excellent company to do business with.

As for Carrier equipment, the units I ordered are still made in the U.S. The fact that multi-national corporations yank U.S. workers around is terrible; that was one reason I wanted to change out my system now, while Carrier is still a great product made in America. But the fact that manufacturers are greedy and profit-oriented in no way reflects on this local company, which did a great, great job for me.

Willie was the most professional young man. He took the time to explain everything and answered any questions. J.A. Sauer trains their employees very well. Every time I've had a service/maintenance call at my home or now my daughters the employees know what they are doing, and I always feel comfortable to ask questions or just watch them work.