Always professional, on time, and knowledgeable. We’ve used them multiple times over the last few years for both heating and AC maintenance. Highly recommend. Both John and Nicholas do great work when they’ve come to do the maintenance work.
Used them to install a new water heater last year. After 13 months the motor broke and all I received as response was “that’s bad luck”. No assistance with pushing the issue with the original supplier. Still charged me almost half the cost of original installation to fix it. They had some issues with ordering the wrong part and am getting the run around. Have been without warm water for 2 weeks and still not received a date they can fix it. Staff is friendly but at this point feels more like lip service, not truly customer service.
Update: they were able to replace the entire unit instead of waiting for the new motor to come in. Grateful they were able to respond and solve the issue by replacing the water heater.
Right before Christmas my father's 20 year old hot water heater finally failed. Did what I could to drain/remove myself, but quickly realized that all the copper pipes and couplings were fused and required a lot more work than expected. I used this company for the complete replacement, and they and Jon were prompt, responsive, professional, and quick.
Brenden was great. I was looking to replace my kitchen faucet, and he was not only on time but able to come early, after coordinating with me to be sure that was something I could accommodate. He was quick, assessed any issues going on with my current setup, and gave me a number of options for my new faucet based on my wants and needs. The price was fair, and a flat fee, which makes it much easier to budget for. He told me about an available coupon I wouldn’t have known about as well.
Jake was professional, friendly, helpful and communicative. He attended to every request I had with patience and a smile- even through the mask. I will request Jake in the event another service call arises. Office schedulers and text alerts were appreciated.
The minute you take to read this will save you $100, you can’t beat that. These folks are in the business of collecting dispatch fees, not doing plumbing. I emailed them for a price on a garbage disposal install and a new toilet, I wanted an off-white toilet, I gave them exactly what I wanted. I was told to call the office, I did. I was told they could not give a price over the phone. That should have been a warning. A garbage disposal is very standard. They charge $100 to come out, you can credit it to a job if you do the work on the spot. They only sell one off brand of white toilet for $1100.00. They could have told me that before they came out, I did tell them ahead what I wanted. To come out and charge a $100 just to say you can’t do it is a plain old rip off.
Then they wanted $1100 for an entry level Lowes garbage disposal. Lowes charges $500.
They have a laminated book of a few overpriced items and that is it. They have zero interest in doing other plumbing work.
They are not a normal plumber. They do not fix things and everything is a $1000.
They worst part was they knew before they came out they could not do what I wanted. It was just not right to come just to take my $100.
I have no idea how their Google rating is so high. Check them out on Yelp, I wish I had.
Jon was great. The company is proactive about notifications of when they will arrive. Jon thoroughly explained what he was doing and provided great recommendations and even shop-vaccumed before he left. This a difficult time to make house calls and I am very appreciative that my appointment was kept and the precautions that Jon and the company put in place during my inspection.
I had a last minute emergency on a Friday morning. Cara, Felicity, Jourdan and his partner all worked so professionally, adeptly, patiently, and kindly to solve my problem by the end of the day. I was very worried about my heat situation, or lack thereof, and was probably not the most pleasant to deal with. So I want to thank all of the Stallion folks for putting up with me and for getting the job done. 😊
Joseph Giannone was very responsive, professional and displayed quality housekeeping and installation methods when replacing our water heater. They outlined multiple options for heater replacements to be cost conscious of our price range, we’re very careful removing the old heater and installing the new one. From the service call to the installation, it all took place in one day and we were very pleased of the outcome!
Qi C (Robin)
Installed new HVAC system for us, the work was done quick and hassle free. Technicians were awesome and friendly. Satisfied service!
Brian Lytz
Always professional, on time, and knowledgeable. We’ve used them multiple times over the last few years for both heating and AC maintenance. Highly recommend. Both John and Nicholas do great work when they’ve come to do the maintenance work.
Arend Boersema
Used them to install a new water heater last year. After 13 months the motor broke and all I received as response was “that’s bad luck”. No assistance with pushing the issue with the original supplier. Still charged me almost half the cost of original installation to fix it. They had some issues with ordering the wrong part and am getting the run around. Have been without warm water for 2 weeks and still not received a date they can fix it. Staff is friendly but at this point feels more like lip service, not truly customer service.
Update: they were able to replace the entire unit instead of waiting for the new motor to come in. Grateful they were able to respond and solve the issue by replacing the water heater.
Till Manthey
Right before Christmas my father's 20 year old hot water heater finally failed. Did what I could to drain/remove myself, but quickly realized that all the copper pipes and couplings were fused and required a lot more work than expected. I used this company for the complete replacement, and they and Jon were prompt, responsive, professional, and quick.
Matthew Sullivan
Brenden was great. I was looking to replace my kitchen faucet, and he was not only on time but able to come early, after coordinating with me to be sure that was something I could accommodate. He was quick, assessed any issues going on with my current setup, and gave me a number of options for my new faucet based on my wants and needs. The price was fair, and a flat fee, which makes it much easier to budget for. He told me about an available coupon I wouldn’t have known about as well.
JENNIFER TIOSECO
Jake was professional, friendly, helpful and communicative. He attended to every request I had with patience and a smile- even through the mask. I will request Jake in the event another service call arises. Office schedulers and text alerts were appreciated.
George FromPHL
PLEASE READ! SAVE YOUR MONEY!!!!!
Buyer beware!!!
The minute you take to read this will save you $100, you can’t beat that. These folks are in the business of collecting dispatch fees, not doing plumbing. I emailed them for a price on a garbage disposal install and a new toilet, I wanted an off-white toilet, I gave them exactly what I wanted. I was told to call the office, I did. I was told they could not give a price over the phone. That should have been a warning. A garbage disposal is very standard. They charge $100 to come out, you can credit it to a job if you do the work on the spot. They only sell one off brand of white toilet for $1100.00. They could have told me that before they came out, I did tell them ahead what I wanted. To come out and charge a $100 just to say you can’t do it is a plain old rip off.
Then they wanted $1100 for an entry level Lowes garbage disposal. Lowes charges $500.
They have a laminated book of a few overpriced items and that is it. They have zero interest in doing other plumbing work.
They are not a normal plumber. They do not fix things and everything is a $1000.
They worst part was they knew before they came out they could not do what I wanted. It was just not right to come just to take my $100.
I have no idea how their Google rating is so high. Check them out on Yelp, I wish I had.
Tiffany Shark
Jon was great. The company is proactive about notifications of when they will arrive. Jon thoroughly explained what he was doing and provided great recommendations and even shop-vaccumed before he left. This a difficult time to make house calls and I am very appreciative that my appointment was kept and the precautions that Jon and the company put in place during my inspection.
julia morrow
I had a last minute emergency on a Friday morning. Cara, Felicity, Jourdan and his partner all worked so professionally, adeptly, patiently, and kindly to solve my problem by the end of the day. I was very worried about my heat situation, or lack thereof, and was probably not the most pleasant to deal with. So I want to thank all of the Stallion folks for putting up with me and for getting the job done. 😊
Shane Horan
Joseph Giannone was very responsive, professional and displayed quality housekeeping and installation methods when replacing our water heater. They outlined multiple options for heater replacements to be cost conscious of our price range, we’re very careful removing the old heater and installing the new one. From the service call to the installation, it all took place in one day and we were very pleased of the outcome!