Or furnace went out during the heat wave and First Call was the only company who could make it out within a few days. Our tech Jason was outstanding - friendly, professional, and thorough. I would recommend First Call and Jason in a heartbeat. 10/10!
From start to finish this company was great to work with. The office was friendly and straight forward. Scott L was out technician on time curtious and clean. He was our technician a few years back must be a good company to work for.
The best experience I’ve ever had with commercial hvac installers. Nathan and Martin Very kind and courteous, and they got the job done, they new what they were doing. Very clean, they even installed a new thermostat that wasn’t on their ticket. And my dog loved them 😊 Their sales rep was Awesome Justin P He found an open spot for us a lot sooner than we expected. Thank you everyone at First Call
First Call is the best. They respond very quickly and get someone out right away without charging an emergency or urgent fee. They were very accommodating of my personal preference for them so send the same tech as the diagnostic call. Daniel was my tech. So polite, just so nice and respectful to me, a senior citizen. Daniel went above and beyond, by securing a couple of loose boards for me that were not part of the furnace maintenance call. You have a good employee there and he is a credit to your company. First Call Heating and Daniel provide exemplary service and I would recommend them when you need HVAC work.
Daniel M. came to our home to perform the Yearly Maintenance on our heat pump. He was very efficient and took care of every detail with a great amount of thoroughness. He was very pleasant and made our service call go very smoothly. He is a positive asset to First Call Heating & Cooling.
First Call has been my “go to” for over 20 years and still in place! The customer service staff is most courteous and always takes time to answer my questions. Any issues or concerns are professionally and smoothly resolved. The First Call technicians go the extra mile in repair and maintenance of my furnace. Their knowledge, experience, thoroughness of inspections and attention to details is superior. Always a good attitude too! Would I recommend First Call? Yes!!
New system install went smoothly and quickly. I was impressed with their speed, attention to detail, cleanliness and experience. Justin, Aaron and Steve are exceptional at their jobs and a pleasure to work with.
I called yesterday, excited to have been scheduled next day. Daniel arrived early within scheduling window, another surprise. We addressed my concerns and Daniel immediately began checking boxes. He must have been here for a full hour, going over every last detail prior to discovering the main issue. You see... this is only our third summer with this system. We've never had any complaints until second zone upstairs stopped cooling. Daniel's an expert, knew exactly where the issue was and sat down to repair wiring at the furnace level. A needle in the haystack, my friends.
Hey, First Call - Please take care of my friend, Daniel. This guy is gold.
Want to say how pleased I was with your service tech, Dillon. He arrived on time, was very personable with a great sense of humor and asked a lot of questions to figure out what had happened after our recently installed gas pack (heat/air) combo unit when last night, the unit stopped working. I waited a bit and tried various things as listed in the manual. Dillon came today and went through all the steps. After a last round of questions, he went to check one more item. That was the problem. A unit which triggers the heat to be on or off and was not part of the current installation and was from the old unit. (Hope I described it correctly!) He then fixed as best he could and started arranging for getting the right people out to fix it. Good job, Dillon!
Karl Hausafus
Or furnace went out during the heat wave and First Call was the only company who could make it out within a few days. Our tech Jason was outstanding - friendly, professional, and thorough. I would recommend First Call and Jason in a heartbeat. 10/10!
Dereck Hull
From start to finish this company was great to work with. The office was friendly and straight forward. Scott L was out technician on time curtious and clean. He was our technician a few years back must be a good company to work for.
jace hunt
The best experience I’ve ever had with commercial hvac installers. Nathan and Martin
Very kind and courteous, and they got the job done, they new what they were doing. Very clean, they even installed a new thermostat that wasn’t on their ticket. And my dog loved them 😊 Their sales rep was Awesome Justin P
He found an open spot for us a lot sooner than we expected. Thank you everyone at First Call
Tena V
First Call is the best. They respond very quickly and get someone out right away without charging an emergency or urgent fee. They were very accommodating of my personal preference for them so send the same tech as the diagnostic call.
Daniel was my tech. So polite, just so nice and respectful to me, a senior citizen. Daniel went above and beyond, by securing a couple of loose boards for me that were not part of the furnace maintenance call.
You have a good employee there and he is a credit to your company.
First Call Heating and Daniel provide exemplary service and I would recommend them when you need HVAC work.
Trish D
Daniel M. came to our home to perform the Yearly Maintenance on our heat pump. He was very efficient and took care of every detail with a great amount of thoroughness. He was very pleasant and made our service call go very smoothly. He is a positive asset to First Call Heating & Cooling.
Kathleen Whitma
First Call has been my “go to” for over 20 years and still in place! The customer service staff is most courteous and always takes time to answer my questions. Any issues or concerns are professionally and smoothly resolved. The First Call technicians go the extra mile in repair and maintenance of my furnace. Their knowledge, experience, thoroughness of inspections and attention to details is superior. Always a good attitude too!
Would I recommend First Call? Yes!!
SiMULOiD
New system install went smoothly and quickly. I was impressed with their speed, attention to detail, cleanliness and experience. Justin, Aaron and Steve are exceptional at their jobs and a pleasure to work with.
Shauneen Doyle
I called yesterday, excited to have been scheduled next day. Daniel arrived early within scheduling window, another surprise.
We addressed my concerns and Daniel immediately began checking boxes. He must have been here for a full hour, going over every last detail prior to discovering the main issue.
You see... this is only our third summer with this system. We've never had any complaints until second zone upstairs stopped cooling.
Daniel's an expert, knew exactly where the issue was and sat down to repair wiring at the furnace level. A needle in the haystack, my friends.
Hey, First Call - Please take care of my friend, Daniel. This guy is gold.
Cheryl Guggenheim
Added surge protectors to both furnace and AC. This was the technicians’s great idea!
Beverly Fugazzi
Want to say how pleased I was with your service tech, Dillon. He arrived on time, was very personable with a great sense of humor and asked a lot of questions to figure out what had happened after our recently installed gas pack (heat/air) combo unit when last night, the unit stopped working. I waited a bit and tried various things as listed in the manual. Dillon came today and went through all the steps. After a last round of questions, he went to check one more item. That was the problem. A unit which triggers the heat to be on or off and was not part of the current installation and was from the old unit. (Hope I described it correctly!) He then fixed as best he could and started arranging for getting the right people out to fix it. Good job, Dillon!