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100 reviews

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Pronto Heating & Air Conditioning LLC Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Cyndi Molina

Sean and Mikey were my installers they were so kind on a day that was very hard for me. Very professional. Sean also took the time to clean up and put things back where they go!

Sonya welch

I called Pronto Heating and Air at 7am on a Sunday morning because my heater was blowing cold air. Kevin and Trey arrived by 10am, went right to work and found the problem. Within 30 minutes, the job was complete and I had heat again. They were so nice and professional and I will definitely use them again for my HVAC needs. HIGHLY RECOMMEND!

Katie Sharp

My Grandfather is 97 years old and a WWII Vet. I am very cautious who I let into his home and whom he does business with. Kevin and Trey wore masks, were very professional, and the most honest AC techs I have met in the industry. Not to mention very fair on pricing and the maintenance agreement they offer gives me peace of mind! I will be recommending Pronto to my family and friends!

Kristi Baumeister

My heater stopped working on a Friday, and I had to go through home warranty. I was worried that it wouldn’t get fixed before the weekend and freezing temps. They were quick in contacting me and getting to my house. They wore masks and were polite and got the job done. They even rushed to the parts store within minutes of closing to ensure they could fix it before the weekend. It is an almost 30 year old heater so I am thankful that they were able to fix it in such a timely manner. Would definitely recommend!!

Carol Miller

Our technician, Trey Turnbull, did an excellent job! He was very polite and professional, and we certainly recommend this company. Thanks!

Tabitha Barnes

Trey and Jason came out today to install my new Daikin ac and let me say This is the best service around barn none ask for Trey HE is the nicest person and does amazing work thank you pronto

Linda Johnson

Pronton Heating and Air definitely owns up to their name. My air stop working mid day. I called Pronto Heating and Air and the Technitian, Tre arrived to fix my problem in a couple of hours from me calling. He diagnosed what was wrong, and fixed the problem in less than thirty minutes. He showed me the problem and the part he had to replace to get my Air Conditioner up and running. I so much appreciate Tre's promptness, professionalism and the company's reasonable pricing of their service. I especially appreciate the fact that I did not have to be without Cool Air for days in this very hot weather. I defintely recommend Pronto Heat and Air Conditioning LLC

John Cooley

This is the first time I have ever had to call for heater repair. Pronto made it an easy process. I am quite happy with the resonably priced and awesome service this company provides. I highly recommend Pronto for all your heating and/or air conditioning needs.

Jeff B.

AC went down today, called Pronto and they had Trey and Sean out at my house within 30min of calling. Very friendly duo, helped me understand what the issue was and fixed it in no time. Highly recommend Pronto.

Adam Williams

The technicians are amazing. Professional with a customer friendly mentality that is on point. We have consistently praised and for the last year utilized the work the perform. Immediate repair with knowledge to back the work they perform if issues are present.
Cant say much more on how much i appreciate this family business and the support they provide to my family. Highly recommend. Edit after owner response. "No thank you!!! For the great business you have!!"
*******Year 2022 update*******
Still value Pronto Heat and Air, still use them as the primary HVAC business and service provider. All honesty, recently had an issue and the issue was corrected within the week, the owner showed up and only proved they care about thier customers with sincerity and just wanted to verify and inspect the previous work, to ensure I was being treated as they would treat family. Again it was an awesome professional experience and handled perfectly. I will applaud the owner and family on taking, each experience (negative or positive) as a way to improve thiere beliefs and values about how a business and aervice should be provided.

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