Wow!!! KMP should be your first call. They should have been mine too. We had an AC problem on the hottest week of the year. Tried another company and got nothing fixed and still got charged. Called KMP yesterday to see if they had someone available that could come out this week. I really didn't expect that they would be here the next day, but they made tume for us during what has to be an extremely busy week. In less than 2 hours the most amazing and professional technicians, Brad and Justin, had diagnosed, explained, and repaired everything! These guys were awesome! If KMP isn't your first call you are missing out on great service.
I have a two year old house and couldn't get the AC to keep up with the 90 degree heat, so I called KMP. They came out the same day and quickly isolated the issue. Apparently my builder's AC company did a shotty job patching a leak during my home warranty period. This was by far the best customer service experience I have ever had with a heat and air company - quick, thorough and professional. I will definitely be recommending them to anyone I know with AC problems!
Was very happy with the serviceman, Tony. He was patient and kind while I got the dogs separated. I was frustrated that I did not receive the phone call I requested. I have a dog rescue so I need an extra 15 min to separate my dogs and put them up where a serviceman can come inside. KMP always does a good job and I have consistently been happy with their work.
Our A.C. went out in the middle of the night and I called KMP around 6:30am on a Friday in July. They had a tech at my house by 8:15. He fixed it in about 10 minutes. They were very reasonably priced and professional. We will be using them from now on. I highly recommend this company.
I had another heat and air company come out and they told me that I would have to completely replace my AC system - but I figured I would get a second opinion before dropping that kind of money. KMP was able to fix a leak and recharge the system and got everything running again. It just seemed clear that they wanted to help me rather than just sell me some extremely expensive unit I didn't need quite yet.
My sons AC went out on Saturday July 21st...it was a busy day for all companies due to the extreme heat we had and couldn't find anyone to get out that day...it would be Monday. I called KMP at 1:30PM and they said they could have someone out between 6 and 8. Someone got there at 4 had it fixed in no time and didnt charge an arm and a leg! Will use this company again and highly recommend them! Thank you KMP!
Tony, Eddie, and Justin were life savers. The previous installers had made such a mess of our air system that it was essentially not working at all. Tony came out, assessed the situation, and designed a system that met the budget. Eddie and Justin spent 3 days completely re-installing our air system from scratch, and they were a pleasure to have around. Bonus points go to them for being patient with my barking, friendly-but-territorial dog. Overall, I wouldn't go anywhere else for my heating and AC needs.
jared bryce
Wow!!! KMP should be your first call. They should have been mine too. We had an AC problem on the hottest week of the year. Tried another company and got nothing fixed and still got charged. Called KMP yesterday to see if they had someone available that could come out this week. I really didn't expect that they would be here the next day, but they made tume for us during what has to be an extremely busy week. In less than 2 hours the most amazing and professional technicians, Brad and Justin, had diagnosed, explained, and repaired everything! These guys were awesome! If KMP isn't your first call you are missing out on great service.
Jayson Lewis
I have a two year old house and couldn't get the AC to keep up with the 90 degree heat, so I called KMP. They came out the same day and quickly isolated the issue. Apparently my builder's AC company did a shotty job patching a leak during my home warranty period. This was by far the best customer service experience I have ever had with a heat and air company - quick, thorough and professional. I will definitely be recommending them to anyone I know with AC problems!
Mitzi Molby
Was very happy with the serviceman, Tony. He was patient and kind while I got the dogs separated. I was frustrated that I did not receive the phone call I requested. I have a dog rescue so I need an extra 15 min to separate my dogs and put them up where a serviceman can come inside. KMP always does a good job and I have consistently been happy with their work.
Crystal Reeves
Our A.C. went out in the middle of the night and I called KMP around 6:30am on a Friday in July. They had a tech at my house by 8:15. He fixed it in about 10 minutes. They were very reasonably priced and professional. We will be using them from now on. I highly recommend this company.
Jayci Lewis
I had another heat and air company come out and they told me that I would have to completely replace my AC system - but I figured I would get a second opinion before dropping that kind of money. KMP was able to fix a leak and recharge the system and got everything running again. It just seemed clear that they wanted to help me rather than just sell me some extremely expensive unit I didn't need quite yet.
Vicki Pack
My sons AC went out on Saturday July 21st...it was a busy day for all companies due to the extreme heat we had and couldn't find anyone to get out that day...it would be Monday. I called KMP at 1:30PM and they said they could have someone out between 6 and 8. Someone got there at 4 had it fixed in no time and didnt charge an arm and a leg! Will use this company again and highly recommend them! Thank you KMP!
Jacob mann
Tony, Eddie, and Justin were life savers. The previous installers had made such a mess of our air system that it was essentially not working at all. Tony came out, assessed the situation, and designed a system that met the budget. Eddie and Justin spent 3 days completely re-installing our air system from scratch, and they were a pleasure to have around. Bonus points go to them for being patient with my barking, friendly-but-territorial dog. Overall, I wouldn't go anywhere else for my heating and AC needs.
Tim Davidson
KMP great place for your heating and air conditioning needs. Great service, it’s done right, at a fair price. Someone you can trust.
David Harris
KMP was awesome! Great prices and prompt on time service.
Would highly recommend!
Bridget Tilghman
Why not?