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100 reviews

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Pronto Heating & Air Conditioning LLC Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Judi Holshouser

I have used Pronto H/A for 2 years and cannot say enough positive comments for them. They go above and beyond. I also referred them to my neighbor and she has had problems with her heating. Trey and Kevin have responded to every call the same day to repair the heat system. Happy to say she now has heat. Thanks guys for your persistence and help.

Jason Turnage

The guys did a great job inspecting my heater as part of my maintenance plan. They arrived on time, spent 20-30 minutes at my house cleaning and performing adjustments on my furnace, and did a final CO2 test prior to wrapping up. Prices are great, and the receptionist who helps schedule appointments makes things easy. Great folks!

TheFallenSon

Danny and Darek came out and did a good job at quickly resolving the issue we were having with out Heater. Will definitely use these guys more often.

Reed Broom

Sean and Trey came by to service my unit. Quick and efficient. Knowledgeable and kind. Great service!

Edit: Came back to give another Review. Clayvin just saved me on a Sunday night. So pleased.

Erock H

My HVAC system went out I called Pronto Heat & Air, they were very responsive and assigned Sean and Trey who arrived at my house on time. They were friendly and professional and provided me with some competitive replacement estimates. Thanks for the fast service.

sarah pemberton

My A/C went out yesterday, called this morning and there were here within 2 hours! Super professional, told me the cost before they fixed anything and I signed up for their customer program! Trey was our tech and he was very nice and understanding. Definitely recommending!

Barbara Graven

We just had our Spring maintenance check & clean from your company…very well done with attention to every detail. Clayvin Jones was courteous and patient with our questions about the new “iWAVE-R” air purifying system he recommended & installed. He is a credit to your crew.

Kenda Seamon

Kevin, Trey, Sean are great guys. Friendly and professional. They made sure to inform me of everything that was going on with my package unit. I would highly recommend this company to anyone. Thanks so much for all your help.

mike dickson

Trey and Shaun were great. Great fall tune up! Replaced bad thermostat. Felt like I got my money's worth. Young lady that answered the phone and gave me a courtesy call knows her stuff! Very happy!!!!!

Kendra Jones

We've had a service contract w/Pronto and love these people. The name says it all. We finally pulled the trigger on two new units. Darek walked us throught the painless process. He was very knowlegable and answered every question. They came for the install with two teams. We would like to thank Darek (sales) and Trey, Jason, MJ and Shaun for the install.

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