P.K. Wadsworth Heating & Cooling

P.K. Wadworth is our go-to for heating and air conditioning needs. Family owned and operated, they are reliable, do excellent work, and have great communication and not only well-trained, but personable employees we are happy to have in our home.

Update Sep 2021:
It took them 2+ months and 9 visits, but the installation is finally completed. Kudos to the last technician to visit, who happens to be the metalworker. Where was this person 2 months ago? All good now, deserves one more little star.

Save yourself the headache.
To summarize: communication = terrible, planning = terrible, craftmanship = varied (two separate instances where the next technicians almost electrocuted themselves do to the previous work done). 2/12 seems to know what they are doing... not great odds :/

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It’s been 3 weeks and 5 visits and our new furnace and AC install is still not completed. We’re getting a little tired of all the interruptions. We’re in a one story small house, I assumed it would be pretty straight forward.

We had AC working, not heat. Then we had heat working but no AC.
Air filter is still duct taped to the return vent with no permanent solution in sigth.

One technician almost electrocuted himself. I wish they would still send electricians, would feel safer.

This whole time there have been no communication or any sort of effort to organize a rectification from Wadsworth, I have made 8 phone calls.

The first technician said that I had no agree to pay before they left. I wish I hadn’t but I felt I had no choice.

At least we got some great cookies in the mail. Not really worth the price. We had working AC for 2 weeks, that was great: hope we can have it back.

Update:
Another 2 weeks has passed and I have heard nothing form Wadsworth about any plan to finalize the HVAC installation that was stared a month ago. Airfilter still ductaped in place between air return box and furnace.

Not impressed with this company, very dissatisfied and disappointed.

My handyman installed a new thermostat 2 weeks ago which kept me at a constant temperature. But I woke up to a cold house this morning. I was afraid I would have to buy a new furnace, but I was happily surprised there isn't anything wrong. I might have to get another thermostat if it happens again, but that's better than a new furnace! He could have told me I needed a new furnace even though I didn't. But he was honest, and didn't take forever to get the job done. Very refreshing.

Overall fantastic experience over and over! I greatly appreciate Jacob my technician that came out! He was early and very efficient. The knowledge he had was impressive. I appreciate everything he did for us and keeping our home safe and running properly.

This company helped us sort out our heating and cooling concerns professionally and within our budget. Very friendly and knowledgeable staff.

James was great very personable efficient and helpful. I also appreciate he did not come up with some random issue based on our concerns/fears to drum up a sale. He advised what would be making the sounds we are hearing if it were coming from the furnace vs what it may be based on where we are actually hearing it. For that reason we signed up with their preferred Service Plan for them to maintain our HVAC systems goong forward.

Great experience, got what I needed done at a great price and very professional service. Will recommend to others.

My furnace had failed; I called P.K. Wadsworth and they sent help quickly. Jonathon assessed the problem, methodically tested all the circuits and components and found the problem. I need a new motherboard (ouch). Not their fault that it’s costly—Jonathan was very focused on his comprehensive and thorough process.

Jacob is not only knowledgeable and great at his job, he’s also very personable. He did two service calls for me today at rental properties that I own. Very thorough and efficient.

Brad did a great job making sure our new AC system was installed correctly and running well.