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Smylie One Heating, Cooling & Plumbing Company Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Gary Broska

Excellent experience. Nick called ahead and told me when he would be arriving. He was very personable, knowledgeable and gave me some great recommendations for keeping my HVAC system in good working order. I appreciated the detailed notes he left me plus he documented all of the measurements he took. No one else has ever done that. It was easy to schedule an appointment to fit my schedule. Very satisfied with the service. I will definitely use Smylie One again.

Pamela Turner

Not only did I receive a thorough furnace tune up I also got all my questions answered by Dylan. He was patient while I took notes and recorded tips on my own responsibilities. Smylie makes it easy to maintain a perfectly running heating and cooling system without any worries.

Aaron Newman

Been using them for years.
Tankless stopped working on Saturday of Memorial day weekend.
Twin teens daughters, 1 wife, two dogs and no hot water.
It was pretty close to Armageddon.
Eric got the call came in and we had hot water in about 20 minutes,
Thanks Eric, You are a star.

Mara Zaller

Very professional good work. Steve was on time for appointment explained everything he was going to do and very thorough. I will definitely use Smylie one again.

Michael J. Travagliante

Nick our service technician is great. He is very courteous and conscientious about his work. That's why we use Smylie One. Because they are number One in heating, cooling and plumbing!!

Lisa Copeland

I'd heard about Smylie from a friend. They are amazing at customer service which can be such a rarity these days. The technician, Mikhail, was thorough. The last company I'd used for years was in and out in 15 minutes. Now I know why. They did nothing. Turns out my humidifier wasn't even running. It was clogged. Mikhail cleaned it and fixed it. And my thermostat that the other company had put in 3 different times was not running the furnace to its correct capacity. The company calls if the tech is running late. Again, total customer service. With service like this both before, during and after the visit, I'll be using them again!

CB

So i woke up, was very cold in house. Checked thermostat, replaced batteries and still couldn't get furnace to kick on. Called, they had someoone out within 20 minutes. The repairman checked thermostat, I advised him I replaced batteries. The issue was the connection for the battery needed lifted to make contact. THAT'S IT, LOL. We had CO checked as precaution since furnace is more than 20 yrs old. I understand they have to charge for someone to come out but I don't think it was worth $110, but I get it. Was a costly repair seeing nothing needed repaired but we have heat and are awaiting an estimate for a new furnace and A/C. Would highly recommend, repairman was friendly, put on shoe covers, and gave suggestions (CO check), changing filters monthly, motor was squeaking and he advised the bearing was prob getting ready to go. That's why the estimate.

Ryan Lego

I cannot thank CJ and Jonny enough for their amazing service today. I woke up this morning to my water heater no longer working, and they arrived within 30 mins of calling for service. They quickly determined the issue, advised me of all my options, and proceeded to resolve the issue with the utmost courtesy and professionalism. I cannot recommend them enough! Blown away by their expertise, their friendliness and how quick they resolved my issue. No cold shower tonight! Thank you both CJ and Jonny, you are amazing representatives of your company and your work speaks for itself. Highly recommended!

Terry Moir

The team at Smylie One NEVER disappoints! They're always on time, friendly, professional, conscientious, quick to respond and always super helpful! I heartily recommend them to friends and family alike! Great company!

Amanda Okrez

Smylie One came on time and were very friendly. Everything was explained clearly to me and they answered all of my questions. I've always had positive experiences and would highly recommend them!

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