Smylie One Heating, Cooling & Plumbing Company

I keep a service partnership with Smylie. For near 20 years Smylie has been the first choice for any work I have needed done. Water heaters, furnace maintenance, plumbing issues, and air conditioning installation, have all been done correct, done right the first time, and done at a reasonable cost. There are others, but none really better.

We just had a new gas furnace installed by Smylie One. Jeff and Adam, from their installation team, did a fantastic job. They covered our flooring with drop cloths, wore protective shoe coverings, and even put on latex gloves to install the new thermostat. They were extremely professional! After the installation they explained everything to us and showed us how to program our new WiFi Thermostat. Thank you Smylie One for making our home, your home! From being on time, and finishing in a timely manner, the efficiency of your company was very much appreciated. We would recommend Smylie One for all of your heating and cooling needs. We also have an appointment with their Plumbing Dept. to install a tank-less hot water heater.

The staff was unbelievable! With personal service to diagnosis, to problem solving, to installation if
new tank, the repair people were absolutely efficient and caring. We had family with baby visiting and of course, that's when the water heater went on the fritz. The staff knew that and provided immediate service to get the job done! Can't say enough!

We have used Smylie One for 5-6 years (maybe longer). They are :
--professional
--reasonable pricing
--experts
--show up on time
--communicate very clearly as far as the issues
--technicians are friendly and have always done a good job

I can't think of a compelling reason why we would go anywhere else!

Our AC wasn’t blowing cold air and I also smelled Freon coming from the vents so I submitted my concern on Smylie Ones website. Linda then spoke to me and sent the technician Andres over to diagnose our ac unit. The first thing Andres did before entering our home was that he put on shoe covers which was very important for us! Andres explained that our ac unit outside was low on Freon but could also be leaking somewhere in the lines. He then pointed us in the right direction to speak with consultants about replacing our ac unit . Andres and Linda were very professional and helpful. I highly recommend this company and would definitely be contacting them for all our plumbing, heating & cooling needs. Thanks again!

I have had great responsive by the service department of Smylie One. No matter what time of day I call, I am greeted with professionalism (whether directly by the office schedulers or those who work for their answering service). Brian is the tech who has provided us with wonderful service. He is thorough, informative and friendly. He always shows up when expected and does whatever is needed to get us up and running again. He is an employee who represents what Smylie One promises to their customers. They are fortunate to have such a dedicated employee on their staff. Thanks, Brian, for all you have done to help us keep our home heated.

Daniel, my service tech was courteous, professional and thorough. I was very happy with the job he did on my furnace tune up. I'd definitely hire Smylie One again!

I woke up in the morning with no heat. I live in Solon so I chose a service company close. The got to me within a few hours. The technician found my problem, which was the need for a new blower. He had me up and running quickly. My only problem is with the Company Policy. I ask the service tech if he would also clean my furnace since he was going to open it up anyhow. He told me that needed to be a separate service call. I figure I paid $927 for the blower replacement & a $90 service call so I wasn't asking for something for nothing. Well after he left I called the company and found out it would cost $119.95. I called another company I had dealer with in the past and their cost was $69.95. I booked an appointment with them. Again, the service was 5 star the company was 1 star so they got 3 stars.

Called for emergency plumbing service on a Memorial Day holiday weekend, and they were able to squeeze me into their busy schedule. I have used SmylieOne for heating, cooling and plumbing needs, and they have always been very professional and their work has always been high quality.

Our kitchen sink backed up right before dinner and even though it was after hours, a repairman showed up within 30 minutes. He was excellent. 40 minutes later problem solved. I would highly recommend Smiley. Incredibly reliable and the quality of work is perfect !!!