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  • Wheelchair accessible parking lot

Service Experts Heating & Air Conditioning Reviews - 77

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Vertrence Terrell

Roy F. was very friendly and professional. It would appear that he really cares about his customers and the company. He was knowledgeable and helpful about suggestions for units future preventative maintenance and protection for the winter. Little gems of information go along way and I appreciate it. I feel so impressed by him that I requested him for my next routine service call. So if you are looking for someone who is a quality individual Roy is the man.

Jodi Jones

Roy came out in March and did a thorough check to our furnace. He found a critter nest that could have been there for a while as the last couple techs didn’t even open the panel. I was about to give up on Service Experts but feel that Roy was their saving grace. I definitely feel that we got what we paid for with the service plan….finally.

Alonzo came out today for a repair call. Thankfully he had an opening since the weather is turning cold. He was super professional and so kind. He worked hard to diagnose why we had no heat. He also found a critter nest…thankfully it was outside!! He resolved our issues in a timely manner and our house is already warming up.

Both of these men are definitely an asset to Service Experts and have restored my faith in the company after a few techs that seemed to always do the bare minimum. I always delayed scheduling my appointments because I was afraid of who they might send. From now on I will be asking specifically for either of these fine men! Thanks guys! (Sorry I didn’t get a picture of you Alonzo! 🤣🤣)

5 Stars for both men without a doubt!

kyle kurczewski

I needed a new furnace andA/C unit installed at my house and I am very very happy with service experts! Bradley came out to my house to give me a quote and I never once felt pressured into making a decision. I even shopped around after I met with Bradley to see if I could find a better price, and let me tell you I looked but Service Experts were the best priced company I found! Bradley was one of the nicest service reps I have worked with! He even helped me get the brand and size unit I wanted! On installation day (only a few days after I signed papers, very impressed with the timely manner with everything by the way) Matt and Jeremy came out to install everything! They were just as nice and professional as Bradley! I was very happy with how the respected my home and cleaned up after themselves! Everything is working great and I happy that my home has heat! All in all if I have any HVAC problems in the future I will be calling Service Experts! I will also be recommending them to everyone I know! Service Experts you guys get an A+++ in my book! Thank you for being a solid company!

anthony cercone

Just had Roy out to my house to fix my AC that went out yesterday. As a first time home owner I was nervous about the process, but this guy was so patient, easy to talk to and very professional. Highly recommend these guys and Roy to anyone looking to have their heating or cooling repaired.

Linda Hoffman

Roy came and serviced our air conditioner for its annual checkup. He was very pleasant and informative. We’ve been with service experts for years and have always had a good experience and we will continue with your company. Thank you.

Matt M

Matt and Steve did a great job getting our furnace in before the weather got colder. Even installed the AC so everything ran well together. Knowledgeable. Reliable. Friendly. They’re the experts - even with all the old stuff they had to reconfigure for my house.

Brian Riley

Very pleased with service provided. Technician (Dustin) was at house almost one hour after calling to report issue with furnace and ask for professional help. Dustin came out, diagnosed the issue, and fixed the problem with our older gas furnace. Dustin was very professional and helpful the whole while. A genuine good guy too.

Krissy

Roy was very attentive and did a great job taking care of all the details to be sure we had what we needed. He communicated in a way we could understand what he did and was very professional. He made sure we had a solid understanding and answered all of our questions. Thank you!

Rick McFall

I had my complete Heating and AC system replaced. I called 4 places for estimates, and Brian, the branch manager gave me the estimate the same day I called. He was very personable, no pressure, and knew his stuff quite well. The other companies were higher in price (by over $1000), not as responsive, and one knocked the competition and used scare tactics.

I chose Service Experts because they were best in every aspect that I think is important. Matt and Jeremy did the installation and they were very good also. They got everything up and running on day one, and then returned the next day to install my humidifier and UV system. They explained everything, made sure I was ok with it all, and cleaned everything up even better than it was before they came.

They showed up on time and not only was everyone from their company professional, they were also real and down to earth. They went above and beyond with everything from the estimate to the completed installation. Jeremy even ran a wire through the wall for me when he was pulling the HVAC stuff through, so I can pull through a TV antenna cable. It would have been a big job for me, but because of him, is will be an easy task for me later in the spring. Good guys! All of them!

Valerie Stevenson

Had some issues with my 3 month old furnace. I contacted Service Experts and Roy was the technician that came to my rescue. He was very knowledgeable, kind, and compassionate. He was able to get the parts I needed and got the furnace running. Thanks so much Service Experts and Roy.

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