Russell is a great tech. He was able to diagnose my AC problem and explained it so thoroughly that even I could understand it. I would strongly advise using Baker Heating & Cooling and ask for Russell!
Russel was great. Our AC went down. Baker Heating & Air had someone out in a few hours. We were back up and running and were well infomed of our situation and options. Definatly using them again, and would surely recommend!
Baker sent Russell out to perform our HVAC check up. He was very professional, and courteous. He took his time and diligently checked to make sure our system was ready. We really appreciate Baker's commitment to keeping our HVAC system running efficiently and effectively.
Just had Doug out from Baker Heating and Cooling - what a great experience! He took care of the issues we had and patiently explained what was going on and how the entire system worked. Our system is running fine and I understand much more about what is going on. Very friendly, service oriented person.
I used their online service to send for a quote which they responded back right away. Steve came out to give us an estimate who was very informative, friendly, and helped us make the right decision. We were able to get a new AC unit installed the very next day which they replaced all the lines from the AC to inside of the home. The two gentlemen that installed everything was friendly and didn't leave anything behind. I would definitely recommend them to friends and family!
My thermostat broke while I was having carpet installed. They came in less than an hour and installed a new thermostat. During this install I noticed mold on the interior of my furnace, so since it was 21 years old I decided to replace the entire system. I got 3 bids and selected them to replace my air and heat. They arrived promptly as scheduled and worked efficiently to replace my furnace and AC. I couldn't be happier with their professionalism.
The gentlemen were prompt and professional during the inspection and installation of a new furnace. We were provided with pros and cons for each of our options, which allowed us to make a truly informed decision on what was right for us.
Janet Jones
Russell is a great tech. He was able to diagnose my AC problem and explained it so thoroughly that even I could understand it. I would strongly advise using Baker Heating & Cooling and ask for Russell!
Marsha Hall
Very professional and knowledgeable, very helpful with different options. I definitely plan on using them for this call and anything else I may need.
Sean Clever
Russel was great. Our AC went down. Baker Heating & Air had someone out in a few hours. We were back up and running and were well infomed of our situation and options. Definatly using them again, and would surely recommend!
Joe Mack
Baker sent Russell out to perform our HVAC check up. He was very professional, and courteous. He took his time and diligently checked to make sure our system was ready. We really appreciate Baker's commitment to keeping our HVAC system running efficiently and effectively.
Thomas Jones
Just had Doug out from Baker Heating and Cooling - what a great experience! He took care of the issues we had and patiently explained what was going on and how the entire system worked. Our system is running fine and I understand much more about what is going on. Very friendly, service oriented person.
Sarah Calhoun
I used their online service to send for a quote which they responded back right away. Steve came out to give us an estimate who was very informative, friendly, and helped us make the right decision. We were able to get a new AC unit installed the very next day which they replaced all the lines from the AC to inside of the home. The two gentlemen that installed everything was friendly and didn't leave anything behind. I would definitely recommend them to friends and family!
Ethan Wilson
Extremely rude over the phone. There was no need for the person on the line to be so nasty. 0/10 would never recommend.
Louistine Tuck
My thermostat broke while I was having carpet installed. They came in less than an hour and installed a new thermostat. During this install I noticed mold on the interior of my furnace, so since it was 21 years old I decided to replace the entire system. I got 3 bids and selected them to replace my air and heat. They arrived promptly as scheduled and worked efficiently to replace my furnace and AC. I couldn't be happier with their professionalism.
Judy Owens
The gentlemen were prompt and professional during the inspection and installation of a new furnace. We were provided with pros and cons for each of our options, which allowed us to make a truly informed decision on what was right for us.
Mary Nurrenbrock
They replaced my 100 year old coal converted to gas furnace. Great job and left the basement cleaner than it was when they got here!!!