Hetter Heating & Cooling

Hetter did amazing work. They were friendly and professional. We had an unfortunate experience with the HVAC subcontractor our general contractor used. The work done all had to be replaced. While everyone from Hetter was great, I want to specifically call out Zac and Devan as they spent the most time here. They both were incredibly friendly and professional. I couldn't have been happier with the work done.

Had really good experience from start to finish. The team was knowledgeable, professional and thoroughly explained the problems, the options and how the new system works. Zac and Donzel were on time, left the job site clean and were courteous throughout the installation process. Can’t speak highly enough of the entire team that serviced our needs.
Brian - Powell

Tim came out to service my incredibly old A/C. He was friendly, professional, and engaging. He answered all my questions and was more than happy to let me follow him around the house. I also felt like he didn't use any sales tactics to pressure me into buying a new unit but instead gave me realistic advice on how long he thinks my current unit might last.

The heat went out in the middle of the night on a Saturday night. The service tech, Tim, was able to come on Sunday. After speaking with Tim, we decided our best option would be to replace the furnace. Walt, the salesman, met with us to go over our options. Rick and Michael had the new furnace installed and up and running by noon the following day. Everyone was professional, informative and courteous. We will continue to recommend Hetter Heating and Cooling to our friends and family.

We have used Hetter now for a number of years for HVAC maintenance and they have always been on-time and easy to work with.

Last week just before Memorial Day Weekend (when we also had a high school graduation party at the house), we found out that we needed a new AC unit. Walt came out within a day and reviewed our options- we had a new unit install appointment arranged later that week! Scott, Michael and Dayton came out and did a full replacement of my HVAC system (AC Unit and Furnace) in less than 5 hours!. They were highly professional and the system was replaced with minimal disturbance to our lives - I would highly recommend Hetter for all of your HVAC needs!

Everything with Hetter was efficient and professional. Beginning with my initial phone call and ending with the team leaving after the work was done, and done properly and as we agreed upon, we had nothing but a great experience. The crew of Scott, Donzel and Dayton were easy to work with, made everything they were doing very clear and easy to understand, and were incredibly courteous while doing the work inside and outside of our home. We couldn’t have asked for more. Rick’s estimate the day prior to the work being done was spot on and he also was very clear about what came with the cost, and the total bill was exactly what he quoted.

I am very satisfied with the work of Hetter Heating & Cooling. They were professional throughout the whole process from getting a quote, installation & follow up. Everything was explained & all of my questions answered. Zac & Donzel came out near the end of December 2022 & removed my old furnace and a/c unit & installed a new furnace, a/c unit & thermostat. They were very professional, polite, arrived on time and answered any questions that I had regarding the installation & cleaned up everything before they left. The removal and installation was all done in 1 day.
Recently James with Hetter Heating & Cooling came out to check the a/c unit to make sure it was all good before running it for the summer since they were not able to check the a/c completely after installation because it was winter when it was installed. I had no issues & had the same great service. I recommend Hetter Heating & Cooling.

Hetter installed a new HVAC system for us a few weeks ago. The weather has been so nice in May I haven't had to turn the AC on until yesterday. The first thing I noticed is I don't even notice that it is on! It cools down and is so quiet about it. A welcome change from the old system it replaced. And it feels like the unit runs less for the amount of cooling I am getting.
I liked their no-nonsense approach when I called for a site visit and estimate. Explained everything clearly and had the team come the next day to install it. Amazing responsiveness.
It was an all-day job and the team of Michael, Donzel, and Zac were real pros. Great attitudes. They went about their business quietly, which I appreciated since I work from home. Like with any major project a couple of unexpected issues that they were able to effectively respond to. Everything was cleaned up at the end.
I felt this company really cared to make sure I was well-informed on this major purchase. I feel very confident about making the choice to work with Hetter and I recommend them highly.

Thank you Tim and Hetter for being able to quickly address and repair our furnace. From my initial call into Hetter to fixing the issue, everyone was extremely kind, professional and efficient. We have used Hetter multiple times over the years for a/c or furnace issues and we appreciate the quality work and explanation of the issue each time. Tim went above and beyond explaining the options we had and answering any questions. Thanks again!!

Scott and Brian Jr did a wonderful job of installing a new Trane system, a nice, quiet and efficient upgrade of our 21 year old Lennox. They were prompt, courteous, and professional. Scott, I believe, was the lead, explained things clearly and thoroughly at the outset, during and at completion especially with the paperwork. They took the responsibility of registering the warranty and explaining the annual service contract, what's covered and overall value. I gladly signed up for this maintenance with this trustworthy company. Thank you very much for a great job of installation. I highly recommend Hetter!