Custom Air Conditioning and Heating Co.

New HVAC installation went very smoothly, was done quickly and well, they cleaned up after they were finished. We’re pleased with the results.

Custom Air installed a mini split system in our 100 year old home when other companies declined the job due to our home's age and structure. This alone gave them automatic points with us, but they continued to exceed expectations in all areas. Chris (sales), Ben (in management) and installers Justin and Ryan were all wonderful to work with - professional, friendly, responsive, the list goes on and on. Nothing was anything other than seamless with this group. We would work with them again in a heartbeat and plan on doing so when needed! Thank you, Custom Air - you have lifelong customers in us.

My wife and I are happy about Custom Air. Sales Rep Scott was very helpful in understanding our needs and interpreting them into detailed options. He set the tone for the company in going the extra mile. Chad and his team were excellent in the initial investigation of our current heating/cooling situation. Very trustworthy, flexible and thoughtful. The installing team of Jake and Bolton were very easy to work with, real craftsmen. Custom Air is fortunate in having well rounded employees.Commendable Work, great product, friendly reliable staff.

Specific information about entering property provided at time of sale not communicated to install team The installers themselves were professional & courteous System just installed so cannot comment on that yet

Had the best service when our furnace went out! Corey Semo went out of his way to make sure that we were taken care of and was patient with answering all of our questions. Would absolutely recommend!!

Been using these guys for years. They replaced our outside unit a few years ago and were great. Called them again today because of a thermostat issue. They had a technician named Tim here inside an hour. He was terrific, professional and very thorough. Everyone I've ever dealt with from Custom Air has been super nice and helpful. Highly recommend!! And get their yearly maintenance plan- it's worth it.

I called Custom Air and they were able to send someone out the same day to fix my furnace. I had a very positive experience working with Custom Air. Everyone I spoke with was very kind and professional. The technician that came out to my house was friendly and was willing to try multiple ways to see if he could fix the issue. He figured out I needed my motherboard swapped out and he was able to get my furnace running quickly after making the switch. He was very upfront about everything during the process and never tried to sell me anything unnecessary. I will be calling them again for all of my future heating and cooling needs. I was very pleased!

I highly recommend Custom Air, especially their rep Corey. They are honest, fair, responsive and great to work with. It is hard to know what companies you can trust and rely on today and Custom Air is definitely great to work with. They recently replaced our furnace and the process was as easy as it could have been.

Everything from start to finish was pleasant and professional. There were 3 rounds, a service person to check things out and to make a recommendation, a sales person to confirm and go over pricing options, and then a 2 person installation crew. All were very nice and respectful of our home. They confirmed and kept their appointment times. I would definitely recommend this company.

I did not follow through with this company to purchase my new ac unit system but the sales rep that was working with me was super professional, outstanding, and took care of me as if he was family. I can certainly say their commitment to the customer is legit and their prices and estimates were not astronomical compared to the competition. 10/10 if I didn't have a better offer come through from a family friend I would of went through with this company. Scott Hearing was amazing!