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Amenities

  • Wheelchair accessible entrance

Custom Air Conditioning and Heating Co. Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jason Nicholson

Custom Air were fantastic to work with. Scott Wittler, a friend for over 10 years, had always talked about how much he enjoyed working for Custom Air so I thought I would set up a meeting to see about replacing a 50 + year old furnace and adding central air. Scott Haring came by explained all my options and answered all my questions. He did a great job of explaining things in simple terms that I could understand. After meeting with other companies, I choose Custom Air because of Scott's presentation and also the great price that was being offered. On installation, Justin and Bolten were on time and did a fantastic job. Went way faster than expected and they walked me thru all the work that was done. Fantastic experience. A week later, my neighbors AC went out and I had told them how great a job Custom Air did. They chose Custom Air and said they did an excellent job as well. I will sing their praises anywhere I can. Thanks again!

Maurisa Sanchez

We used Custom Air to replace our gas furnace and install a humidifier and they did such a great job! Their customer service was too notch and the installers were very friendly, professional and tidy! I would definitely recommend this company if you’re in need of HVAC service.

G B

Hired them to install & maintain units at my business. They have worked with me for over 4 years and have been great when it comes to routine maintenance and service calls. Cant imagine using anyone else!

Lori Valachovic

The technicians were friendly and efficient. They installed a new mini-split in a bedroom.

Meredith Blatt

I have had a wonderful experience purchasing a new furnace and air conditioner. I am a very happy with Custom Air, they are the Best! A special shout out to Ty Gates who has gone above and beyond in helping me! As a Real Estate agent, I have referred Custom Air often to clients who are very pleased with their service as well. Many thanks for a job well done.

Mark Zinfon

After working out the details of our proposed system with Kyle Kidd, Jake R. and Mike F. arrived on time on a day I took off from work to be on hand as our new HVAC system was installed. They had with them all needed items for us, which they installed with skill and competence. Each was polite and very professional, told me what to expect from the outset, then delivered on those expectations. During their time spent in my home, they took opportunity to go over new equipment and offer tips to getting the best use from it.

An issue of thermostat compatibility came up. Former Service Rep. Chris stopped by to assist. Decision was made to swap mine with one that was on the truck, required due to multiple stages of heat and AC. End result was, as the gentlemen concluded their day, I had fully functioning heat and air conditioning. All at Custom Air have been great to work with and our system, through both cooling and heating seasons, has functioned well and is saving us energy costs. I highly endorse these people and this business!

Byran Mullins

I called Custom Air to get a new heat pump system quoted. Dave W. came out and took the necessary measurements and walked me through what all he needed and explained every step of the process and was very kind about everything and gave me multiple options that were cheaper than other quotes i received. I was able to get the quote done, get the necessary papers signed and the install in a matter of days. On the day of the install, Mike F. and Sam W. were my installers and arrived within the arrival time and were very professional and courteous the entire time they were here. They explained to me or my wife what they were doing pretty much every step of the way and completed the removal and install on time and explained, in detail, our new system. They were very thorough in their clean up and we havent had any issues. Was a very good experience and could not recommend them enough!!

Kyle Gellhaus

When our old AC unit sprung a Freon leak, we decided to install a new one. Scott Haring came out and talked through all the options and provided a competitive quote to the other companies. He was very knowledgeable and didn't try to upsell options we didn't need.

The install went well with no issues and was done exactly as we had agreed to including correcting some issues from the original equipment. I have waited a year to write the review to ensure no hidden issues arose and so far so good.

I would recommend Custom Air if you are looking to replace your AC unit.

Cheri D.

Extremely happy with my new HVAC system. As a single woman maintaining my own household, I appreciated Kyle taking the time to explain what I needed and why. I was very comfortable in his recommendation. The installers were right on time and did an excellent job. I would highly recommend Custom Air !!

Jeanine Larson

Scott Haring was my contact person and was very helpful with working out the best furnace and air conditioning units to install. I needed to work around some remodeling and the team was helpful in doing that by scheduling separate demolition and installation dates. All of the installers were respectful and professional.

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