Air Fast Heating & Cooling

I had a great experience working with Airfast! The girls in the office were friendly and helpful, they were able to get the technician over to my house within 48 hours and the repair was quick and affordable. I would recommend this company for all of your HVAC services!

Our Thermostat went out thus we had no heat. Our warranty company originally suggested a different company who had Horrific reviews. So I called back and requested another company.
They suggested Airfast Heating & Cooling Inc. Called on a Saturday & “Tyler” came that Monday. My husband was there for the majority of the install and said Tyler was very knowledgeable , professional and fast. After he left my family heard a noise coming from our heater. I called back explained what happened. They apologized & sent Tyler back. My husband (who’s very particular) was there again. He said Tyler went back and checked everything again and discovered there was some debris that came through the heating vent outside that landed inside our heater thus causing the issue. He also reminded us not to block the heating vent with our couch because dust build up. He was kind enough and shop vac the dusted area. He reexplained what he did to me and was on his way.

We definitely recommend “Tyler” with Airfast Heating & Cooling and definitely will use them again.

Thanks Again Tyler!!!

The WORST service ever and rude to top it off! First, I was placed with this company as part of Sears Home Warranty plan (DO NOT BUY!). 3 of the 6 times they came out, I had to pay $100 per the warranty co-pay. I had a central air unit (heat pump) system. First they said the freon was low so they charged it up - a day later whatever quick fix didnt last. A week later they returned (different guy) who said the unit was over loaded with freon and that it needed to be drained. A day or two later no a/c again. Another time they said my filter was dirty and thats why it was not working (each time prior they checked the filter and said it good). Eventually they kept saying it was a different problem until summer was over and they proclaimed I need a new furnace (my furnace was less than 5 years old). I argued that if anything it was the heat pump or the lines connecting the heat pump to the furnace but the warranty company said that I had to have the furnace replaced. I was told I had to pay $395 for required payment (for what I'm still not sure). So they replaced it in December and turned on the heat. No warranty paperwork, no service documents - just done and gone. Now summer hits and the A/C does not work STILL! Sears Home Warranty won't do anything because they said when they paid for a new unit, the company that put it in is responsible. I called AirFast and they said they would not look at their own workmanship without an $85 trip fee. DO NOT Use This Company!!!

This place is a complete joke. If your warranty company wants to use them, tell them NO! Technicians came out to diagnose/repair my dishwasher…2 months later it’s still not fixed and to top it off Airfast told my warranty company they never came to my house to diagnose anything. Too bad I have a copy of the invoice your tech left with me. They never answer their phones and never return messages. Again DO NOT WASTE YOUR TIME with this place.

I was impressed from the moment they first entered my home. They put on shoe covers which was great. Both repairmen were very courteous and kind. They explained everything that they did and what they found. They found a minor problem with my home AC unit which they were able to repair same day to get my unit back up and running, they also replaced all of my filters. I would for sure use Air Fast Heating and Cooling again because the price was right, the service was great, and I received high quality workmanship.

Airfast is a quality company. I worked very closely with Megan regarding a warranty issue and she went beyond the call of duty to fix the issue. She is very kind, professional and focused. She followed up consistently to make me aware of where things stood. I am very pleased with this company and hats off to Megan for a job well done.

Our home warranty company assigned them for a dishwasher repair that ended in needing a new dishwasher. When it arrived it took them a week to get me on the schedule again to install. The tech arrived and told me the warranty company didn't send all parts and he would be back Wednesday around noon. After dealing with home warranty company they said I would need to call Airfast to schedule. They had taken me off the schedule even when I told the tech I would buy the piece if need be .They got me in the next day which was helpful. The tech -Tom gets a 5 star review. He was friendly,helpful and made sure to not leave a mess. I would definitely have him back for any maintance needs for AC

Hands down one of the worst companies I've ever experienced in my life, and I've seen my share of terrible customer service. They took a month (and three missed appointments) to conclude that they misdiagnosed the problem, installed the wrong part and couldn't complete the service. They also failed to report to my home warranty company that they collected and deposited a service fee, forcing me to produce a canceled check to prove their incompetence. Bottom line, AirFast is anything but fast, reliable or honest. Don't say you weren't warned.

In a very short summary, they replaced my furnace unit. After this, there installer did not install this unit successfully (according to the next guy that they sent out). This unseccesful install cause water to leak across my entire laundry room floor. I was left to clean this entire room which included ripping out the entire floor and cleaning all the black mold that it caused. From this, they decided that $250.00 was enough for any repair that was needed. After showing them all the evidence and their repairman came to reassess and said it was there fault, they wanted to take no ownership of the problem and left me out to dry. Additionally, the office was so unprofessional that they made the decision to have me work through there technician for the overall issue of who is accountable. There front office wasn’t wanting to deal with this so they just pawned it off. An example of how poor this company was, there repairman wasn’t ever supplied with correct ductwork tape (metal kind) but instead was supplied with black tape which was a tape between duct tape and gorilla tape. Overall one of the worst companies I have ever dealt with.

Keith was great troubleshooting and repairing my refrigerator ice maker. He was punctual and always followed up on all repairs. The office staff is very efficient especially Annie. She always called to advise me of my appointments and was super nice to speak to.