Air Fast Heating & Cooling

They quoted us a 3 ton AC unit. (We have it in writing). They installed a 2 1/2 ton AC unit and now claim it was a "typo" on the quote. Not buying it. All of our online research verifies our need for a 3 or even a 3 1/2 ton unit. They refuse to correct their mistake. We filed a complaint with the BBB and it is yet unresolved. As of now I won't ever call them again. So bad.

The ABSOLUTE worse company EVER! Very RUDE and unprofessional liars. They installed the wrong refrigerant in my unit....overcharged me for the refrigerant....installed a compressor however it took WEEKS for them to come out to install it because they took FOREVER to fax the paperwork over to my home warranty company. Please, please, please do not use them if you don't want to deal with a unprofessional, rude, scamming company.

Their team was hugely accommodating despite my home warranty company being slow and bureaucratic - and eating up their time. Onsite tech broke down the issues to non-tech terms, and the work was clean/complete.

Airfast resolved an issue left unresolved by another company. Turns out what the other company said was a leak that would cost thousands to find and fix therefore would be best to get a new system was really a minor issue Airfast resolved in one service call. Enjoying ice cold AC, thanks!!

After 2 weeks of them telling us they would have someone out “today” nothing has been done at all and now it will be another week before they can get us back on the schedule. Everyone I have talked to at the company has a different story of what’s going on. They are unorganized and unprofessional and I will not try and use their services again.

DO NOT USE THIS COMPANY. I called three times today with regards to 3 HVACs that THEY SERVICE (I work on behalf of the owner therefore I am a customer) and I was hung up on TWICE with "Not interested" as if I were trying to sell them something. They treat their customers POORLY. I gave 1 star because I couldn't give less. PLEASE do not use this company. These people are HORRIBLE! I don't understand how they can even still be a running business. My guess - with their lack of customer care - They won't be around much longer.

It took the company one month to fix our refrigerator. They ordered the wrong parts the first time and it takes them forever to get the parts.

Update: The second time they came out the parts were wrong again. This will be the fourth time they have come out to fix the refrigerator.

Dave with airfast is the best. Have had him over multiple times for issues with my fridge and washer and always is attentive, explains what’s wrong with them and fixes them fast. Definitely recommend.

Airfast Heating and cooling is very professional and reliable company . I called them to fix my system ,they came fast and price was good . Iwill recommend them to use in my future services.
Thank you

They fixed my dryer in less than an hour and the tech was professional and courteous and would gladly recommend them to anyone needing their services.