CJS Heating and Air

Justin was great! Went above and beyond to check up on our whole HVAC system during an AC checkup and was very informative and friendly.

My install went great, but there was one cap that needed to be added after, Justin and his team made sure it was taken care of right away. Justin was at my home until a little after 7 making sure everything was perfect.

Thank you for the excellent heating system check and repair. The tech explained the source of problems and how they can be repaired, all on a level I could easily understand. I look forward to more business with CJS.

Tech was courteous, professional and experienced. Showed initiative by changing furnace and humidifier filters. Gave me a good writeup of what he did and items that need to be monitored. Will use CJS again.

Great responsiveness to us when repair needed… utilize annual service plan and highly recommend for preventative maintenance. Detailed and thorough tune up found issues we would never have known about

So professional and kind. Found the problem right away and fixed it. Did not try to sell me something I didn't need. Totally customer-oriented. I would highly recommend CJS Heating and Air to everyone.

We were very happy with Charles and Jamison. They were on time, explained the problem with our furnace, answered all questions, and took care of our furnace. This is a great company!

Charles was very personable, clearly explained the problems he found with the furnace, showed us pictures of the problems, and was not overly aggressive when discussing solutions. We were extremely pleased with his service.

System analysis was professional. Expressed willingness to do what was necessary to restore air conditioning. Even if OEM parts are not available.

Update: They finally returned my call. Hopefully have someone out here by 3pm. I will update after this.

I've been in the hospital all week and returned to no heat and freezing temps. I spoke to a very nice lady on Thursday 11/17 and she tried her best to get me on the schedule given my circumstance. A tech was supposed to come here yesterday (Friday 11/18) between 2-6pm. Nothing. No call, no show. At this point it's too late to call anywhere else without getting charged extra. I left a message with the answering service to be passed on. It is now 11:15am Saturday and no one has called me. I tried calling, but it just rings. I can't afford weekend rates somewhere else, so I will just continue to freeze. The customer service from the woman was exceptional, but the rest was a huge let down as a first time customer. It's better I know now that they didn't take accountability for missing my time block or the fact I'm disabled and freezing and now stuck until Monday to find a place.