Hess Heating & Cooling, LLC

Our furnace was acting up right at the beginning of this last run of single digit temps and below zero windchills and George, over the span of an hour or so, at 8pm on a Friday night, walked me through some steps to try to get it up and running. I sent him a pic of the burners and he nailed the problem on the head from just the pic. Cracked heat exchanger and he recommended immediately replacing the unit. Quickly got me scheduled and had the work done in a timely manner. Really glad I contacted him. This was a stressful situation, but George made it as smooth as possible. Hopefully I don’t need anything else done for a long time, but if I do, Hess Heating & Cooling will definitely be getting my business and I’ll recommend them to anyone that needs HVAC work done. Thanks again!

Paid this company in full to install a mini split in the fall when the time came for AC it was discovered that the drain lines were not installed properly causing leaks through drywall ceiling. They acknowledged the problem and said they would get to it when they can, or that I should repair myself. Someone did come out but only wrapped the line in tape that still leaks. They will not respond to my calls or texts and I now have to hire a different hvac contractor to repair.

George and his team responded to an emergency HVAC replacement over the winter at my home. He was able to order the new equipment and install quickly. He and his techs were friendly, personable, and efficient. It's always stressful trying to find a someone you can trust to treat you right. George and his team is the right choice.

Hess repaired my AC when it stopped working on a hot day. Price was reasonable, work was done quickly and professionally. I would recommend.

Did a good job very well pleased with their service