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S.A. Sloop Heating & Air Conditioning, Inc Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Kevin Helms

I called S.A. Sloop at the recommendation of a co worker; they did a free consultation, told me a lot of information about my house that I didn't know (all of it true), and helped me make the best selection for my property. They didn't try to upsell me on a crazy unit; they gave me exactly what I needed at the price point I could afford.

After the consultation we picked a date for the installation; they arrived on time, were both friendly and professional. I have already recommended them to other people I know. If you're in their service area, go with them.

nasty kat

Highly skilled and knowledgeable company. S.A. Sloop is locally owned, experts in their field, very fair, honest, and extremely helpful and caring. They have installed an AC, furnace, and removed an old boiler for me. I am so grateful both of my neighbors recommend S.A. Sloop. They stand behind the brands they install and aren’t out to sell you something you don’t need. Thank You Mr. Sloop, Mr. Karriker and the entire professional staff at S.A. Sloop 👋

Katie Burke

Every time I call for service for my AC, this company does an excellent job! They are very prompt, polite and solve he problem quickly. Today,Rick came after hours on a hot evening to fix the AC, and took the time to determine the part needed was still under warranty, so saved us a bunch of money. I will call them EVERY time!

Alex J

We recently built a house and Sloop was the contractor that our builder recommended. I had never heard of them but trusted our builder. During construction, I met Ryan and several of the Sloop employees. Since I am the kind of person who pays close attention to details, I paid close attention to their entire installation process. They were out multiple days during the install and every day of progress was another impressive assembly of the HVAC system. They returned on other occasions during construction to work with framing, electrical, and plumbing. Each encounter with the Sloop company gained more of my trust, all the way through construction.
As move in day arrived, we called on Sloop for our AC startup. They arrived the next day and got us all settled in. They did a great job explaining the system and helping us get the house at a comfortable temp.
After move in, we had an issue with a hot water heater that Sloop had connected gas lines to, but the unit was provided by another contractor. I called on a Saturday and they took time to come out immediately to look at the issue and inspect their gas lines, even though the problem was not with their work.
My experience with Sloop has shown me that they do more than just HVAC installs and repairs.They actually care for their customers and will go out of their way to provide the best customer service.

LEAH

I have been calling S. A. Sloop Heating & Air for several years now with issues with a 30+ year old heat pump. Unfortunately it was time for a new unit and S. A. Sloop Heating & Air walked me through the entire process. The whole team was very friendly and professional from start to finish. I would highly recommend them.

Peter Thomas

Had a technician come out from S.A.Sloop and found the heat pump had finally given out after 16 years. Was promptly given an estimate, and soon the crew was out to install the new unit. The technicians were very courteous, professional, and really appreciated their great service. County inspector said they did a great job with install. I personally recommend S.A.Sloop for any heat and air work. Will refer them anytime. Thanks!

Dawn Eastman

SA Sloop was recommended to us and couldn’t be happier with the service. The actual service and installation was great, but mostly the customer service when you call, was above and beyond. The office staff is friendly and helpful. I would definitely recommend them to anyone needing service on their HVAC system or installation of a new one.

Ann Barber

Team Jimmy, Craig and Tay installed a split heating/AC unit in our house. They were awesome, so nice, neat and efficient. They were positive and showed us how to work the new system several times. This is the third time using SA Sloop and I trust them 💯 on everything. Highly recommend this company and team.

Michele Pitts

SA Sloop Heating and AC is one of the most professional companies I've dealt with since living in our home. I chose SA Sloop due to being a locally owned business and serving the community for over 20 years. Phillip, one of their consultants, provided the best options in choosing the right furnace for our home while staying within our budget. The installation team was wonderful, along with the office staff. I highly recommend SA Sloop!

Amanda Martocchio

We bought a house knowing that the HVAC system was on its last leg, but were hoping it would last for another year or so. Initially we called another company for a tune up and they gave us the dreaded news that the system was shot. We called S.A. Sloop for a second opinion. They told us the same thing and actually rendered it unsafe to use. Luckily the weather was mild! They were very knowledgeable and honest. Within 10 days we had an entire new system installed for less than I had anticipated. I’ve never dealt with hvac issues (always had newer systems) but they made me feel reassured. They did what they said they were going to do, when they said they were going to do it… and that’s what I look for in any company!

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