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    Rudy Cools Heating & Air Conditioning Reviews - 100

    4.8
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    kneeshant desai

    When I moved back to the Charlotte area, there was a reason why I called Rudy Cools to come service the HVAC systems at my new home. I've used Rudy Cools on and off since 2010, moved out of state and have now moved back to North Carolina. The home I purchased needed 2 system replacements. Rudy Cools gave me a great price, arrived on time the day of the job, sent 5 techs to make sure we got the work done timely, and were absolute professionals. Chris, Francisco and the other techs were outstanding. I would highly recommend Rudy Cools for all HVAC services.

    Peiyee Thean

    Christopher from Rudy Cools was very professional. They were on-time, worked efficiently and finished my gas line to my outdoor side burners in no time. Very polite and knowledgeable. I would definitely use them again!

    Joshua Card

    I hired Rudy Cools for HVAC maintenance and was really impressed. The scheduler, Karyn, was very responsive and communication was great. The technician Mark was excellent. He took time to educate me on the system and explained everything he did. He also uncovered a piece of weather-stripping inside the internal unit which was left behind during construction. This could have caused some long term problems had it not been found. I used to serve on an HOA board and have dealt with a lot of service providers. Rudy Cools is one of the best I've encountered in terms of professionalism, transparency, and quality service. I will definitely continue to use them.

    Matt Cheek

    Rudy cools does a great job. They performed repair on the capacitor of my HVAC unit and completely cleaned it to get it up and running for the Summer. Super honest and dependable company that I’ll continue to use for my hvac needs.

    Brad H

    I just had Rudy Cools replace our old HVAC unit due for a replacement. During the quote process they weren't pushy. They listened to what we wanted and were honest about what we should pursue. I had multiple quotes and they were priced very competitively. The purchase process was seamless and nearly instant. They were able to schedule us quickly after purchase and the technicians were very professional. They showed up on time and did great work from what I can tell. I'm ecstatic to have such a nice experience when you read so many HVAC horror story reviews out there. I will highly recommend Rudy Cools to anyone that asks!

    Stephanie Joyce

    We had one of our HVAC units replaced with Rudy Cools. They had a competitive rate, but when we added in the Veteran's and cash discounts, we were able to get a higher efficiency unit for an even better price than competitors lower-level model. They took great care with our home, very polite and professional, and finished ahead of schedule. I look forward to working with them for our ongoing maintenance on both units in our home!

    Sandy Lundgren

    Securing an appointment was easy and the homeowner on this home was pleased.

    M Ross

    Well priced, professional, on time, respectful and just genuinely feel like they’ve taken great care of our air-conditioning and heating systems. We’ve had them ever since we had to replace an air conditioning unit and they cover our maintenance annually. They are very responsive to questions and concerns. I recommend them to anyone!!!!

    Henry Gonzalez

    As usual, Bill was very thorough and professional.

    Jenna Kilo

    I scheduled an appointment with Rudy Cools after receiving a strong recommendation from a trusted friend. First, I found the woman who I scheduled the appointment with to be very friendly, courteous, and helpful. Second, I found the cost to have our unit inspected very reasonable. Emil from Rudy Cools came over yesterday to inspect and service our HVAC. Third and finally, Emil was great, and I was very pleased with the inspection. He was very knowledgeable and showed me different areas in the unit where I could check for issues. He explained how the unit works and what problems to be on the look out for, since it is an older system. He explained many of the things he was doing, and I came away from the experience a more informed consumer. Also, he was very courteous and professional, and I could tell he had integrity. I would definitely recommend this company to a friend.

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