Scott, the technician, was friendly and honest. He explained all the different steps he was taking to keep our daydream running safely. He was trustworthy with his suggestions for devices we needed in order to fix broken parts of our heating system.
They came out the same day I called, diagnosed the problem (an electrical issue before the HVAC system), and helped point me in the right direction to get it fixed.
Rudy Cools was extremely professional and had outstanding customer service. The overall experience has been great. The salesperson, Brian, was on time when he came to give my estimate. He also took the time to answer all my questions and concerns. The Technician, Michael, was amazing! Michael was very professional, knowledgeable, and courteous. He also took the time to answer my questions and concerns. The installation (ac/heater/duct work/ and removal of old systems) took about 3 days. However, they were on time and cleaned up after themselves everyday! Thank you Rudy Cools for making this entire experience a great one!
11/11/22 Rudy Cools does our 6 months service on our 2 units. Scott the service technician noticed that our gas line regulator was making a strange noice & he also smelled gas. He informed us and we called Dominion Energy. And yes the regulator was bad and there was a small gas leak. DE repaired the problem. We have been a RC customer for quite a few years and wouldn’t use anyone else, Thanks Scott & Rudy Cools !!
Everyone that we have worked with from Rudy Cools has been extremely professional and courteous. We had our heating and air conditioning replaced. The price was great and they were very quick & efficient. I have been very satisfied with them and highly recommend this company! They also have a great discount for veterans and for paying by cash or check (vs credit card).
Ray from Rudy Cools performed our annual A/C maintenance and is very knowledgeable and professional. Appreciated Ray’s ability to explain and educate me on the observations he made. Would highly recommend Rudy Cools.
Stourley Kracklite
Ray took care of everything. If you are looking for quality service at a fair price Rudy Cools ought to be on your list.
John Hurley
Scott, the technician, was friendly and honest. He explained all the different steps he was taking to keep our daydream running safely. He was trustworthy with his suggestions for devices we needed in order to fix broken parts of our heating system.
Clayton Berlinghoff
They came out the same day I called, diagnosed the problem (an electrical issue before the HVAC system), and helped point me in the right direction to get it fixed.
osvaldo ortiz
Rudy Cools was extremely professional and had outstanding customer service. The overall experience has been great. The salesperson, Brian, was on time when he came to give my estimate. He also took the time to answer all my questions and concerns. The Technician, Michael, was amazing! Michael was very professional, knowledgeable, and courteous. He also took the time to answer my questions and concerns. The installation (ac/heater/duct work/ and removal of old systems) took about 3 days. However, they were on time and cleaned up after themselves everyday! Thank you Rudy Cools for making this entire experience a great one!
Desmond Keller
Rudy Cools replaced all the ductwork in our crawlspace. They are fast, efficient, and polite. They show up when they say they will.
P&L
11/11/22 Rudy Cools does our 6 months
service on our 2 units. Scott the service technician noticed that our gas line regulator was making a strange noice & he also smelled gas.
He informed us and we called Dominion Energy. And yes the regulator was bad and there was a small gas leak. DE repaired the problem.
We have been a RC customer for quite a few years and wouldn’t use anyone else,
Thanks Scott & Rudy Cools !!
Christian Behrens
I've used Rudy Cools for my last three homes. Reliable, and professional service.
Charlotte Judge
Everyone that we have worked with from Rudy Cools has been extremely professional and courteous. We had our heating and air conditioning replaced. The price was great and they were very quick & efficient. I have been very satisfied with them and highly recommend this company!
They also have a great discount for veterans and for paying by cash or check (vs credit card).
Brian Couture
Ray from Rudy Cools performed our annual A/C maintenance and is very knowledgeable and professional. Appreciated Ray’s ability to explain and educate me on the observations he made. Would highly recommend Rudy Cools.
John Bragole
I had my system cleaned and a new Ecobee thermostat installed. Bill is excellent!