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South Wake HVAC Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Theresa T

We needed a mini split ductless unit added to our current HVAC system. We saw that South Wake HVAC had won the "best of Fuquay-Varina" in our local magazine and decided to get a bid from them, too. Woody was the first to contact us back. He is very easy to reach and responds quickly. He gave us a really good quote. The crew was very nice to us, respectful of our property, and did a great job installing the unit. We are very happy with how it looks, how quiet it is, and most importantly, how cool the room is now! We were happy to be able to spend our money with a local business owner. We hired them for our regular maintenance and plan to use them for any other HVAC need we have.

Natasha Manning

Woody and his son are amazing! I have used them for years. They identified the issue, kept me updated on the part they were waiting on, and even were available to answer questions and concerns after normal business hours. Highly recommend!

JoAnne Rose

Woody and his son Jack are great technicians but more importantly, they are quite simply really good guys. Highly recommend!

Jesse Palmer

Woody thanks so for the fantastic service!!!

South Wake HVAC checks all the boxes
• Excellent reputation (reference from my neighbor)
• Accessible (sorry about the memorial day text, but TY I got the Merv 13 filters ordered)
• Knowledge (I had lots of questions thanks for all the hand-holding!)
• Fair pricing (Get a quote is all I can say)
• Small family run (who does not like supporting the small business)

South Wake replaced my upstairs overflow pan which was leaking water all over my floor and on my 2nd floor.

I like the new setup with the float switch in the drain pan and my new in-line overflow shut-off backup system stops water from even reaching my drain pan. Water damage is expensive. So having a backup system to protect me from the next flood upstairs is comforting.

Also had to replace my downstairs unit. Check out the pictures of my new Trane XR15 3.0-ton split system heat pump.

I didn't get images of the two switches on the unit upstairs. But for sure ask about this setup if only have a floating switch in your drain pan!

Also, Woody's son rewired how the floating switch work. Not going to say what he did or why it's better here. Can't give away all their HVAC secrets...

David Randall

South Wake beat 2 other bidders to install a new HVAC for the second floor of my home (and their quote included Trane equipment). The installers were polite (removed shoes every time they came in the house, were very careful removing heavy equipment from the attic), professional, and did quality work. The owner called the next day to ensure we were happy with everything. Couldn't be happier with South Wake

Edith Canfield

I'd give 10 stars if I could!
My heat died dead smack winter and Woody was out that same day for an assessment.
There were some unforseen hurdles that arose but the patience and professionalism he displayed were amazing!
Woody completely understood my panic to get this fixed.
My entire HVAC/Heating unit was ordered, installed and fully up and running in 2 days.
If you're the type who's concerned about getting ripped off or poor service, look no further! I can't express enough how great they are!
I most certainly recommend South Wake HVAC to everyone!

Qi Zhu

After trying the services of different HVAC companies, Woody from South Wake HVAC is definitely the best HVAC engineer. He fixed two of my air condition units last summer. This time Woody fixed my two heating systems. Not only did he come quickly, but he also found a broken air conditioner capacitor, a broken heating system sensor, and a broken heating system blow motor within just a few minutes. After locating the broken blow motor, Woody then ordered the parts and fixed the entire issue within just a few hours. Now my heating systems work better than ever, just in time for the cold winter months. I can't express how grateful I am. Woody is easily the most honest, knowledgeable, professional, trustworthy, friendly, upfront, efficient repair engineer I have ever met. I would absolutely recommend Woody to anybody. 10/10

M. Blalock

I had the pleasure of working with Woody when my new home had a sudden need for a coil replacement. He was responsive, knowledgeable, and completed his work much more quickly than expected. Would recommend!

K M

Having tried several other HVAC companies, South Wake HVAC is the only company we will trust with our HVAC system. Woody and his staff are very knowledgeable as well as professional, friendly and responsive. Recently we had our entire system replaced by South Wake HVAC and we’re very impressed with the professionalism and quick response from Woody with any questions we may have had or advice we needed. Woody also went out of his way to make sure our new system he installed performed to expectations and it does! We could not be happier with South Wake HVAC and would recommend them for all your HVAC needs

William Coleman

Woody was very knowledgeable and professional. Not only did he do quality work installing a new HVAC unit at my home, but he was extremely responsive throughout the entire process. Anytime I contacted him about a question or advice, he immediately responded with helpful information. He also went out of his way to make sure the aesthetics of the new unit was to my satisfaction. I would highly recommend his business to anyone who needs help with their HVAC.

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