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Morris-Jenkins Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Ed H

Jon was on time with good notice he was on his way. This was a priority advantage member inspection. He was very knowledgeable and thorough explaining all the areas inspected and potential maintenance needs. He was respectful and patient with questions. Most importantly he identified very quickly my biggest concern with my plumbing and the solution was easy.

Ellen Rosenfeld

We had a clogged toilet and plunging, Liquid Plumber, etc. didn't work.

We called the plumbing company that we've used a few times in the past but they had a waiting list and couldn't guarantee an appointment until the Tuesday after Memorial Day.

We really didn't want to be unable to use our downstairs bathroom for 5 days so we Googled and found Morris Jenkins. We already knew about them from their tv commercials and from seeing their vehicles in our neighborhood.

The person who answered the phone was courteous, friendly, and professional. She got all the necessary information and said someone could be here between 12:45 and 3:00 TODAY! And the dispatch fee was $12 less than the other place.

Jay called en route, as was promised. He showed up well before 3:00 and was able to unclog the toilet quickly. He was easy going, thorough, and really knew his stuff. Problem solved.

Morris Jenkins took away the fear of going into the long holiday weekend without all our bathrooms functioning. We highly recommend them and would definitely use them again (though we hope we don't have to)! šŸ˜

Christina Nash

I was very pleased within the first couples minute of calling Morris Jenkins. They were quick to be responsive and sent someone out to help in my time of need with a leaking water heater. The technician,Michael Johns, who came out was very knowledgeable, professional, and helpful at explaining the options to fix the problem. The technician, Will McCray, who came out the following day to install the new water heater was also very professional and helpful in answering all my questions. Prior to each technician coming out, I was sent a text detailing who would be coming to my house, a photo so I knew who to expect, as well as down to the minute ETA of the tech. Overall I am extremely happy with the service received and will be using Morris Jenkins in the future as needed. Michael and Will did a fabulous job and Iā€™m grateful for all their help with answering my questions and the installation of the new water heater. Thank you!

Lisa Quinn

I had Taylor come out for my AC spring maintenance and had the UV air scrubber installed after Taylor showed me pictures of mildew/mold growing inside my air intake. He also installed a new power switch because the old one was burning out. He did a great job keeping me informed about what he found and what he was doing each step of the way. Gave me a quote of how to replace and remedy the issues. I agreed to have the work done and he did a professional job. He even replaced a smoke detector that was completely broken and missing for free. And, it was very high to reach up in a vaulted ceiling of a bedroom. That didnā€™t deter him from offering to replace it for free. Iā€™m so glad he came and that I called Morris Jenkins! They know their business and do a fine job! Call them you wonā€™t be disappointed!

Jodie Anderson

Jordan did a fabulous job cleaning my HVAC unit. It never looked so clean. He also made sure all of its components were working properly and let me know which ones needed attention. I appreciate Jordanā€™s thoroughness.

Michael Peters

Morris Jenkins was able to get us taken care of a day early. With 3 kids and a hot day needing our system replaced asap was crucial. The salesman laid everything out black and white for us. The install team was proficient and professional. They explained everything they were doing, left zero mess and got our house up and running in good timing on a Sunday. 10/10 recommend

Ruby Neal

Performed routine HVAC inspection/maintenance on my rental property on 07/03/2023. River Bryant was thorough, detected a problem with the compressor and replaced the capacitor (under platinum warranty). I have been a platinum member for a long time and will recommend Morris Jenkins to friends and family. Thanks to River for a job well done.

Jennifer Farias

Matthew was on time for our appointment, he was very patient, understanding, good listener and helped out in every way he could. Went beyond what he needed to do. I highly recommend you request him for your plumbing services.

Robert Conyers

I would like to thank Mr. Daniel Quinn and Mr. Joshua Boggs for doing such a wonderful job installing my new AC System. These gentlemen were incredibly focused, efficient and thoroughly professional in every aspect of the job. I highly recommend them to every potential customer of the North and South Carolina's states of the southern region of America.

You can only celebrate such genuine and successful service, due to its rarity of the day. Splendid work guys. Keep it up.

Lynn Johnson

Rich Brennan was the tech today at my home to repair my furnace. From the time he contacted me to let me know he was en route to the time he left, his communication was excellent. He was professional, punctual, and personable. He kept me informed as to what he found, what was needed to fix what he found, and what the cost (and pricing options) would be. For what turned out to be a relatively pricey repair, Rich made it less painful than it could have been because of his great attitude and amiability. Definitely an asset to Morris Jenkins!

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