Robison

The fellow waited for someone to come and open the house. He was very sensitive to the fact that I was trying to direct the service call remotely (RI) and depending on my employee or my friend to open up the house for him. The Robison office had not contacted me by text as I asked which caused a delay in my local helpers meeting up with the service tech. But thanks to his patience the call was saved. Five star example of a client friendly attitude by the service tech!!!!!

Danny is incredibly conscientious, took a lot of time to explain things to me, and kept in close contact so that we could make decisions on what to do in real time. He also is incredibly knowledgeable at his craft, and the amount of pride he takes in his work and the level of care he shows to his customers is apparent. He did an excellent job for us.

Mark and Ray did an excellent job from the moment they arrived on time at my home until they left at the end of the day. They quickly and efficiently installed my furnace, so I was not without heat for an extended period of time. When they were done, they explained the machinery to me and patiently answered my questions. These men were clearly pros, who were were skilled and knowledgeable. What's more, they were friendly and polite and made me feel comfortable throughout the whole process. I was very pleased with the overall service. Thank you!

Thanks very much. I understand there are some who feel the price of oil is expensive. And, there are means to buy it less expensively than from a full service oil company. However, one should ALWAYS consider service unless one has the ability to service his/her own boiler. We had no heat the other night. Despite how cold it had turned, I knew Robison would be there to help us out. . The tech came at designated time and repaired what needed to be done. Items needed were on the truck. Thanks again Robison

Our hot water heater burst on Christmas Eve. We called Robison and they were here in no time. Unfortunately we had to go without hot water over the weekend, but on Tuesday we had a temporary hot water heater installed until the permanent one is delivered. All of the people at Robison were extremely helpful from the folks who came out to diagnose and replace the hot water heater to the supervisor who kept us apprised of delivery of the new water heater. We have used Robison for over thirty years and will certainly continue to use them for years to come. Thank you for your top rate service Robison.

We lost heat in 1/2 the hours, called Robison, repair person was able to come out same day which was helpful. However, person stated that the replacement part should be in the warehouse and we should be able to make the repair in 1-2 days. I called next day and spoke with 2 servicepeople who did not know anything about the repair but then said they would find out. Next day we got an email saying the part was ordered and we will be notified when the repair will occur, no estimate of time. Then had to email back and forth to get an accurate estimate of time (2-3 days to order the part). It's frustrating that initially we were told 1-2 days, then didn't hear anything, then had to extract the information for an actual realistic time estimate.

When my water heater sprang a leak, Tim and the crew at Robison worked to get it replaced. While they couldn't replace it with the same brand (thank you supply chain issues), they were able to obtain a credit from the manufacturer to apply toward an upgraded water heater. Whenever I've had to deal with Robison, they've always been professional and put out the extra effort to solve any issue. That's why I've been a customer for a LONG time!

Robison replaced our furnace and central air conditioning unit. Very pleasant experience from start to finish. The installation technicians Andrew and Vin are very professional, courteous, neat, informative and respectful. Top notch service all around. I highly recommend Robison.

The proposal we received from Robison Oil was very competitive. The installation was done very professionally by Andrew and in a timely fashion. The installation crew addressed all our requests and concerns. We are very happy with the quality of their work!

I have been a Robison customer for 18 years; I always shop for the best price, but Robison has always been competitive. They also offer several pricing plans that allow me to lock into a rate for the year that I am most comfortable with. For example, level billing, fixed or capped pricing options that protect me from market fluctuations. As for service, you can’t beat them. They are always responsive if I have an emergency, and they come when they say they will. Robison’s maintenance programs are also excellent and worth every penny. They are the key to making sure we have heat or A/C when we really need it. I highly recommend Robison Oil for you heating and cooling needs.