Robison

Our service person phoned us in advance, arrived on time and performed our annual furnace servicing thoroughly and expeditiously. He was friendly and professional in his conduct

Larry was very professional. He completed his work and explained that some of the parts that were installed with the original motor neededto be replaced. I am very satisfied with the service

Helen Culen

Robison is the best. I really appreciate that they're still family-owned after almost 100 years.I made the mistake of switching to another dealer for a while; am back and very happy about it.

An update: we had an old oil tank removed and replaced today; couldn't be happier! Mark and Ray are great guys, on time, very professional and cleaned up the area better than it was before. And the price was better than others I called. Thanks again, Robison!

One more update: Jason R. stopped by today for our annual maintenance. He's terrific; on time, very professional and really knows his stuff. Took the time to explain his work and alert me to what I needed to know. In my experience, Robison's team is just like Jason - they make all the difference.

Today, Larry performed annual cleaning and tune up for my furnace. He is a competent and professional technician. In addition to being knowledgeable he is courteous and friendly. He is a credit to your Company.

I have had several experiences with Robison's technicians recently. Installation of a new hot water heater and, most recently, replacement of an oil tank that sprung a leak. They came the same day we reported the leak to clean up the area and install a temporary oil tank which was done well and very professionally. The day of Hurricane Ida, the technicians came to install the new oil tank. They came on time, were very professional and knew what they were doing. Every technician I've dealt with is very knowledgeable and makes sure I know what they're doing. I would recommend Robison for the quality of people they have working for them.

I have been a Robison customer for 17 years, maintaining a service contract on the home's now 37-year-old furnace and oil delivery. The service and response time have always been outstanding, and that's critical in the wintertime. With an older furnace, it's important to have timely, expert-level service to rely on. In addition, the service technicians have been patient, courteous, friendly and knowledgeable. Most recently, Larry I. -- I have seen his name mentioned here several times and a high-five to him for last week's service!

The patience is important because a few times, the lines from the oil tank were clogged and required manual pumping to clear them, as the furnace wasn't able to function. On several occasions, Robison performed this task to get things running again smoothly.

I can't say enough about the quality of service received and Robison has never tried to perform service or sell me something I didn't need. Most recently, I had a chance to evaluate other service companies out there and the level of service for the dollar. None could profess that they were able to match nor provide an equivalent level of service on a service-contract basis. One famously advertised company said "We try to get there the same day" when posed with the question of a wintertime heating problem. That didn't cut it at all...

While you can find cheaper service and home heating oil, none can match the level of service and expertise. If you have an older furnace that requires maintenance, I can't recommend Robison enough.

Bill was far and away better than I expected. He was not only neat and clean but informative as to what was going on. The furnace is running more quietly than ever and I believe more efficiently. Good job Robison!

Dear Robison Oil - Your Service Rep, Larry I. was on the job promptly at 8 AM, May 31, 2022.

He was courteous, kind and competent. In summary, he was an excellent representative of Robison Oil.

Richard Hoffmann, P.E., President,
R.A.Hoffmann Engineering, PC

Customer Service Rep was very helpful and response was timely as always.
Technicians do an awesome job of fixing issue, testing and checking to make sure everything works properly before leaving the job.

Larry was professional and explained the work he did very clearly.