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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Holbrook Heating & Air Conditioning HQ Reviews - 100

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Alan Stevenson

The Serviceman actually came early, he called first to let me know. Quentin was polite and professional during his visit. He serviced the oil furnace and water heater, explained exactly what was done, and left the basement cleaner than he found it. Thank you Holbrook for sending a great Service Technician!

Susan Beggs

Vincent was professional, friendly, informative and efficient. This young man gets a high recommendation from me. Holbrook has installed all of our heating, air conditioners and cleaned the ductwork. They have also installed up to date features on our heating system. They have maintained all of the above for many years. I am very satisfied with their products and service.

Leslie Smith

After calling Holbrook for a minor furnace issue, our technician, Bronson, pointed out an area that might be a concern in the future. He suggested replacing a part in the near future so we agreed to order the part. Only two weeks later the old system failed and flooding began. Thank goodness Bronson caught this early as the part was available and they installed it immediately. His attention to detail and knowledge of the system was incredible. We’re grateful for Holbrook, their technicians and the quality of work they provide.

Cristina Kaine

Put glycol in my hot water lines so they won't freeze should we lose power for an extended amount of time. Super knowledgeable, professional and friendly. Highly recommend!

Jeremy Skinner

Holbrook was able to send some body out at short notice. The technician was very diligent and courteous.

Mark Underwood

Kyle V did an outstanding job when performing yearly A/C system maintenance. His knowledge base was nothing but top notch. He cleaned the outside compressor unit like it has never been cleaned before. When he was finished he asked if I had any questions regarding his service and he more than satisfactorily answered all questions I asked. I was extremely pleased with his efforts and professionalism. Holbrook should be highly commended for having such a professional on their staff.

Lorraine Manzella

Holbrook is an excellent company with which to work. They are knowledgeable and responsive with customer service that is stellar. We had an air conditioning system installed last summer so when out water heater sprang a leak, we didn’t hesitate to call Holbrook. Within days we had a brand new functioning water heater. The sales and service technicians were great - very responsive and did everything they promised. They accommodated our schedule and made the installation work at our convenience. These are the types of professionals who provide the highest level of service. We highly recommend Holbrook and their staff.

Kerri Freese

We highly recommend the Hollbrook Heating. Jeremy Cornue was amazing to work with. He was honest and professional, promptly responded to questions, and made the installation and removal of our boiler a smooth process.

Phil and Tyler were incredibly professional and service-oriented with removal and installation. They were patient in explaining how the system worked, and even changed the location of the thermostat to better regulate the house’s temperature. That was above and beyond our expectations. They also wore masks, which we really do appreciate, and were very friendly to our very curious dogs.

The entire family was a little surprised at the noticeable improvements within only several hours of the installation. Several months have passed and we are still very pleased.

Jennifer Granda

I've had the pleasure of receiving two very knowledgeable and professional technicians. On seperate occasions, Jeff and Jeremy came to assess our home for heating then cooling. They were both very considerate in the way they entered our home. They were both detailed and thorough with the information in which they provided us. They answered all our questions, gave us options as to different routes we could take with different systems, and explained how these different systems worked with what we currently have in our much older home.

My husband and I are very fortunate in being provided this type of honest, reliable, and quality service, which is not a common occurence these days. I cannot say enough good things about Holbrook Heating & Air Conditioning and these superb individuals who deserve to be recognized. I highly recommend them.

Dave Wendt

Quentin and Jones removed my no longer needed heating oil tank from my basement which required draining the unused oil out and cutting it up in 3 pieces to get it out.
Well done!

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