Search

Amenities

  • Onsite services

Cartwright's Plumbing Heating & Cooling Reviews - 100

4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Martin Taccetti

Cartwright’s did a great job replacing my old sewer line. Carlos was very professional throughout the job. He listened and answered all my questions to my satisfaction. The same goes for the office staff - very patient and responsive. When they came back to fix a small issue, Carlos & Ryan dealt with it professionally, even using their own money to buy a special tap they did not happen to have on hand to get the job done.

Raphaelle Goethals

I have a sump pump on the property which needed replacement. I was hesitant to use Cartwright in view of some of the reviews I read; but having heard it was a different ownership I decided to hire them for the job. The pump was installed in March; but to no fault of the company at all, ended up being defective- it's rare, but can happen. I called Cartwright to explain the problem; and they replaced the pump at no cost to me. It took several trips to the house to pinpoint the problem. Carlos came recently and finished the job, showed me how it all works, and left everything clean. I was very pleased with their performance and professionalism. Thank you.

Bennett Baur

Had roots in our sewer pipes. Carlos D and Dennis did great work. They were friendly and very efficient, Carlos D ran a camera, explained the issues, showed me what was happening, cleared the lines and made suggestions for minimizing problems in the future.

Jordan Garcia

I had some communication issues with the home office, however it was during this period of COVID Supply Constraints. Paul, the technician, was absolutely amazing. He was knowledgeable, professional, and did great quality work.

Michael Davison

Called them about a leak (not major, but had to turn off water supply). They answer the phone! Sent out Carlos (a happy, pleasant guy) within the hour and fixed me up. Minimal charge! If you’re loyal to them, they’ll be loyal to you.

Jennifer Heineman

When I called Cartwright's plumbing, I was pleasantly surprised with the quick response to our having the heat and hot water not working.
Carlos A. and Carlos D. arrived on the job and were very efficient, personable, and knowledgeable. They repaired the problem with great speed and expertise. Thank you, Thank you!!!

Dave McCormack

We had several plumbing issues and contacted Cartwright's. They were on time, fast, dependable and corrected all the issues for our house. They had to schedule a second visit and were actually available to come early! The technician was knowledgeable, experienced and I felt was very honest in his assessment and work. Would HIGHLY recommend them to anyone. We are now a loyal customer for all our plumbing needs.

Warren Gatto

Both Carlos and Dennis true professionals who did a great job. Showed up on time. replaced y water heater and cleaned up all the trash, so everything was left perfect. I do recommend both of them.

David

First class service all the way. I just purchased a new house and had some repairs that needed to be done. Ed came out and walked me through everything that he was going to do and even helped save me a little money too. He was very courteous and professional and told me to call him directly if I had any issues or problems. As it turned out two days later I did have a problem on an unrelated issue and he came out and fixed that the same day.
Fair prices
First class service
Prompt professional attitude
I would definitely use them again!

Rose Block

I had a sewer grinder pump replaced. The plumber seemed experienced and completed the job within an hour. However, the final bill was EXCESSIVE, $1,750 labor (doctors and lawyers don't charge nearly this much), $700 parts (60 percent more than the online price). I felt compelled to pay the bill out of necessity, but it left a very bad feeling, and I felt taken advantage of. I would not recommend this company nor their partner company, Roto Rooter. Their "high balling" techniques are unfortunate and leave retirees, like myself, feeling helpless...

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload