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    Kagel's Heating & AC, Inc. Reviews - 100

    4.9
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Liam Murphy

    We've been using Kagel's for our HVAC needs for the past few years. They are outstanding! They are very responsive to questions and easy to get a hold of for maintenance etc. It's been over 2 years since I first called Joe. I'm still very happy that I did. I would not hesitate to use them for work in future houses, and I would personally recommend them to anyone looking for an HVAC company. As I said, 2 years in and I'm still very satisfied. This is a company worth choosing!

    Dave

    From the original call for troubleshooting our AC unit to the installation and follow up for an comprehensive heating and cooling system replacement, I couldn't be more satisfied and highly recommend Kagel's to anyone in need. They're super customer focused and extremely knowledgeable and reliable. They offer the best warranty you can get in addition to the standard manufacturer warranty and that's because they value your business and treat everyone like they're part of the family. Exceptional people skills and no upselling whatsoever. Don't look any further for your HVAC needs, big or small.

    stacey verdino

    Kagel’s Heating and AC is a very professional and thorough company to use for your HVAC needs. My technician, Joe Luponacci was knowledgeable and professional. He was on time and the needed work was completed quickly. I wholeheartedly recommend this company!

    Gary Falcone

    Kagel's installed HVAC unit in 2017, have used them for routine maintenance
    since. Very professional. Technician (TYLER) has performed the last few years of routine maintenance, very detailed oriented. Recommend Highly.

    Rachel Farrow

    Joe was such a great person to help us out with our AC problem. He was courteous and honest about the issue. We wouldn’t hesitate to call The company again to help us with out heating and air conditioning needs.

    Shirley Hafer

    If you have HVAC needs Kagel's is the place to go. Shout out to Tyler, who just did my AC checkup. He is always friendly, professional and really knows his stuff. Thanks Kagel's!!

    Rican Havoc

    From beginning to end, total professionals! They didn't just swap out my furnace either. They brought it up to code and installed it properly. And when done, cleaned everything up like they were never there! When it was time for my free 1 year inspection, they called me to schedule it. Very highly recommend Kagels.

    Kevin Lynch

    Tyler is a model service technician; courteous and professional, he set to work immediately and cheerfully took the time to answer any and all questions I had.

    Katherine Makovec

    Been a VIP member for years. Linda in the office and Steve in the field are professional and helpful. Steve is very friendly and was extremely patient with my not so friendly dog. I love this company and highly recommend them to anyone who needs heating and AC services!

    shona D

    During the polar vortex and multiple horrific customer service and repair fails with Fantes Heating and AC I had no heat. During a final “repair” attempt I threw the “technician” from Fantes out and called Kagel after reading their reviews on google. A rep was out in less than 20 minutes and evaluated what needed to be done. He then had someone else come while he was in my house and brought several space heaters to warm up the house and ensured pipes wouldn’t burst. In the following day the system was replaced. Not only was the team that came out professional, they kept everything clean, and by the afternoon the heat was running. This is the company I wish I had worked with for my home since day one. I now have a furnace that is efficient and appropriately sized for the house. Their pricing was also appropriate which surprised me. After experiencing the worst with Fantes I know exactly everything that should never have happened and Kagel is polar opposite that experience. They are highly recommended.
    In February 2020 Kagel’s can out to do the one year maintenance. The appointment was rescheduled due to an issue and the owner called me prior to the date to apologize and reschedule. They arrived as stated in fact they gave me a window of arrival of 1/2 an hour versus the 4 hour window other companies give. Kagel’s arrived promptly, and as always they are clean and professional. 👏🏼👏🏼

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