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    Kagel's Heating & AC, Inc. Reviews - 100

    4.9
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    John Rem

    What can I say? Kagel's is professional, courteous and quick! Joe the owner came out to check out my house and existing ductwork and he was very straightforward with my options. He considered what I should do, but also let me decide on what I ultimately wanted to do. It's nice when a business owner does not push you into making a decision. I chose a 4 Zone Ductless mini split system by Fujitsu. Setting up scheduling and making a down payment was very easy talking to Sarah on the phone and this company also assists with obtaining permits and will help me with who to contact for inspections. When it came to install day, David (the main contact) and the rest of the crew showed up around 9 am and took them until about 3 pm to finish the shop. This involved placing the zones, running the lines, setting up the electrical and connection to the outdoor unit. The install was fast, clean (they vacuumed all the construction areas), very professional. David went over where the units go, even took my thoughts into consideration on placement. David is probably one of the kindness, courteous service technicians I have ever dealt with. Felt like an old friend came to do the work, which is very nice and comforting! The units look clean, inconspicuous and are whisper quiet! I can't wait to see how well they work in the summer!

    Matt Lieblang

    Yesterday I tried for the first time Kagel’s..it will be the first of many times. Not only did they come out when scheduled they offered very affordable rates and easily fixed the issue at hand with my AC unit. It turns out my unit was not low on Freon like I thought since the house wasn’t getting cool but the coils were incredibly dirty from all the lawnmowing I’ve done over the years. Kagel’s guy, Joe, took pictures of before and after it was an easy fix. Not only was I satisfied with the service and price but I was very grateful for what Joe did at the end of his visit. My seven-year-old daughter was out in the front yard throwing her stuffed animal around and it accidentally landed on my lower level roof. She started crying immediately and Joe got the ladder off his truck and retrieved the stuffed animal from the roof for my little girl. That’s how you know you have a good company filled with good people right there. He could’ve said “liabilities “or “We can’t do anything unrelated to business “or simply thought to himself her parents will have to get it off the roof when they come home. So many thanks Joe, hopefully I won’t be working til the cows come home next time so I can be there to shake your hand and tell you thanks in person. Kagel’s is the company you can trust, so give them a call.

    Barbara McNeill

    Tyler was great! He took his time and gave us good feedback. He was thorough and informative. Kagel's has been servicing our home for many years now, and we couldn't ask for a better company !! Thank you to all of them :)

    Daniel Tomasulo

    Joe Kagel and his staff are great. They came out very quickly on a SUNDAY morning to assess my issues with no heat in the house. It was determined that we needed new heater, AC and hot water heater. They installed these units in a matter of days, despite supply chain issues. Their work ethic is wonderful and they responded to all of my questions and explained everything about my new units. They cleaned up and left no mess or debris in my home. I can most definitely recommend Kagel's for heating and cooling systems installation and maintenance.

    Dan Tomasulo

    Lynne Hewitt

    Joe the tech today went beyond expectations. He paid attention and adjusted so many little things for my 3 year old AC, which will add up to saving money and more efficient comfort.
    It was the end of long hot day, but he was positive, energetic, and more than thorough. Another great experience with Kagel. (Replaced HVAC, new hot water heater, installed viral/particles filter that really works, maintenance.) Thank you.

    Andrea Edwards

    Tyler was very knowledgeable and thorough. Recommended a hard start booster to protect our system from increasingly hotter summers and installed it quickly and efficiently. Always a good experience when I need to contact Kagel's. Highly recommend to all!

    Steve

    The AC just wasn't cooling the house very well. Though it is very new the ducts are in the attic, and that puts even a new AC system to the test. Joe adjusted the fan speed which made an impressive improvement. His thoughtfulness and professionalism were noticed and appreciated. I am happy, comfortable and grateful.

    James Sandor

    I called Kagel’s to take a look at our almost 18 year old AC units that had stopped blowing cold air. They came out, diagnosed the issues, and explained all of our options. Our current units were at the end of their life, the coolant had been discontinued and it probably made sense to replace our units. The furnaces we had were probably not far off as well and they gave us a couple of quotes with several options to replace our current system. After we made our decision, they were out to measure and install in about a week. The day we scheduled for the installation they sent a whole team and they completed the entire installation in about 7 hours. Their work was noticeably better than our original builders; everything looked great and the performance met or exceeded our expectations. The workmanship and the service we received was top notch. Highly recommend.

    PS: They also replaced our almost 18 year old water heater on the same day. Very satisfied.

    Dave Jobes

    Joe and the staff at Kagel's are the best! Always professional and attentive to providing great customer service! I've used them for everything from complete installs, maintenance, and repairs...They never leave until the job is done right!!!

    Carolyn Smith

    Kagel's are the best heating an AC business around! We've been using their services for over 25 years and they just replaced both heater and AC. Their work is immaculate and all the guys are great to work with. Joe gave us a great price on replacing both and we couldn't be happier. The township inspectors said it is "top shelf" work and we would and do recommend them to all we talk to!!

    Tyler does an amazing job as usual. He goes above and beyond, totally dedicated, friendly and you can always have trust in anything he suggests. Love the guys working with Kagel's and wouldn't trade them for anything!

    We love Tyler! He came out to service heater and AC and even replaced the batteries in our thermostat! He’s a very knowledgeable person not to mention friendly and thorough. Absolutely the best! Never had a bad experience with Kagel’s and always recommend them.

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