Key Heating & Air Conditioning

We have used Key Heating & Cooling for over 7 years. In our recently construction (in-law) home, they installed the heating and cooling systems. They now maintain and service it yearly.

We decided to use KEY again to install a 3 head Split System AC/Heating system in our second home. Marie, Matt and the crew are amazing. They are friendly, fast, efficient and knowledgeable. They are a well oiled team. They come with everything they need - no waiting around for parts from China. Their prices are competitive but let's forget about money and show loyalty to our local small businesses. I highly recommend them. Feel free to call me with questions.

My recent experience with a repair to my AC went well. The service person was very experienced and spent some time going over the systems in my house. I will definitely use Key HVAC in the future.

Service inspection was completed on 10/14/21 by Jimmy Campbell. All I can say is that he was EXCELLENT! Would highly recommend him. He went over and above explaining to me how the heating system works. He also pointed out red flags to watch for. For example, what the recommended psi and temperature guages should read when the system is running. We could not have had a better tech. Thank you for sending him.

Arrived on time, wore masks, knew why they were there and came prepared to do it. Answered several operational questions in the course of their service. Definitely q²the ⁰represented their company, Key Heating & Air conditioning, professionally. Glad to have had them here.
Today, May 13, Grace was here to do annual maintenance. She was everything a company wants when it comes to customer service - on time, organized, efficient, knowledgeable, courteous. A pleasure to meet her.

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Jessie was very professional. She did a thorough

Willing and able to answer direct questions - Provided suggestions and or alternatives. He was thorough and careful.

I use them because their staff are all professional and go way beyond others I have used.

My annual boiler service was done to a level even I didn't expect. The techs didn't like something and took the time to stop and get the correct replacement part. I was impressed.

Both were just outstanding.

Highly recommend Key heating & Air. Very nice folks to deal with and the technician Lorne was on time and very knowledgeable. I wouldn't hesitate to call them again if the need arises.

Justin was prompt, knowledgeable, skilled, efficient and polite. He took the time to explain a few issues and recommended some options. He also stayed longer to make sure the system was operation properly when by chance our thermostat called for heat a few seconds after he completed testing the high temperature shutoff setting and the boiler fired back up. He determined that indeed was the case, but it did take him an extra effort.

Unfortunately I did not have a good experience with Lorne Smotrilla. He came into our home with muddy shoes and dirt was all over our home. Your technicians need to be trained to take off shoes, bring inside shoes or have shoe coverings. I am recovering from a bad wrist break and I had to vacuum the entire house and wash floors. My wife thinks some of our oriental rugs will need to be cleaned. Interesting that the following day after our AC tune-up, a coupon is emailed for $10 off. I will be deducting $10 from my $478 invoice.