Hawthorne Plumbing, Heating & Cooling - Reno

The service technicians were on time and they were friendly. Overall they did well. However, following their visit, we've lost major hot water pressure from one of our Master Bathroom sinks and the hot water in the shower of that same bathroom is not has hot.

So in the end, not very pleased.

Prompt response to my inquiry and fair, reasonable pricing. Once I made the decision to go with them, they contacted my tenants. The a/c unit was installed in 2 days! Excellent service.

We had them install a wireless / remotely programable thermostat in the second floor of our condo. The installation included a smart thermostat, an interface between the thermostat and the local internet router, and a wifi interface module to connect the thermostat to the boiler controls and the zone valves. Now my wife can put the thermostat anywhere she wants. Great Job!

Asked for a quote, did not receive it or a call back. They were here quickly to take a look at the job. Had one message stating they were waiting on a vendor to call them back, now three weeks, no call or text.

The guy was so nice and he checked everything out including Vance and batteries we even have an annual package that we’re doing and we’re very happy with Hawthorne Plumbing

Had an emergency with water leak. After reading the reviews, I gave them a call. Tech able to come within 1 hour. I like the way they text to notify that the tech is on the way. Will definitely use them again

Jay was very thorough with his diagnostics of my furnace. Was able to locate the problem and offer a fix. Very personable and timely.

Technician Brian came out and looked over the system. I had misidentified some issues and Brian quickly found the source of my rumbling pipes, the PRV. While looking over the water heater it became apparent that the systme may have had some damage from fluctuating pressure. To be sure everything was 100% I decided to replace the system. This was wise as upon removal some unknown damage was discovered. Brian was a great help during this process and I highly recommend his service.

Fast, friendly and competent. They cleaned up afterwards making my life so much easier. Thank you for the competitive pricing and not taking advantage of my lack of plumbing knowledge! I will definitely be recommending you guys to friends.

Hawthorne Plumbing professional was courteous and efficient in repairing a clogged pipe on an old home. Hawthorne was able to come out on day we called. We will use Hawthorne again in the future.