Have used Black Mountain Air for the last 12 years twice a year for my spring and fall tune ups. As well as any needed repairs.Everyone from Todd the owner and Rhiannon in the office to the technicians in the field are outstanding. Would not hesitate to Recommend these professionals and their knowledge. They are local and live in our community. We bought a new unit in May and are more than satisfied they stand behind all their services. I still do my twice a year maintenance even with the new unit. If you are on the fence about a new HVAC system or any repairs Large or small look no further than Black Mountain Air. A special Thank you to Andrew who was my technician today. 10 stars give them a try you will not be disappointed.
July in Vegas must be a nightmare for AC repair companies. I called 4 places and was put on emergency lists. Same with Black Mountain Air and they managed to squeeze us in on the same day while others were 3-4 days off. Yannick showed up with a smile and was quick to diagnose the problem. Within 20 minutes our unit was up and running again, blowing cold air. I paid using GPay and there was an option to tip the service tech which I did. I hope these guys out on the front line doing the hard work actually get that tip money and that it doesn't just go to the company bottom line. Otherwise I would have given him a cash tip. I would highly recommend Black Mountain Air.
From start to finish the experience was great. Very responsive. Customer service was amazing. The team was polite and respectful. They were on time and very thorough. They cleaned up after themselves and didn’t leave any mess. I would definitely recommend Black Mountain Air.
Black Mountain Air continues to give great service. I was having some more problem with my AC unit and Yannick came out again. He spent almost 2hrs trouble shooting and fixing the issue. I can’t say enough good things about this company and Yannick!!
Black Mountain Air did a great job installing the new HVAC unit for the house. Very responsive, on time, removed the old unit and installed the new one with no issues. Working great!!
Robert was the best! He was on time and knowledgeable. They came out the same day. The price for the repair was very reasonable. We were very pleased with Black Mountain Air.
Got them through a referral and was able to make a next day appointment. The tech Robert was very professional, repaired the a/c and installed two thermostat. All at a very reasonable price.
My A/C stopped working on a hot day going in to the hottest week of the year. Yannick arrived promptly and was able to fix the problem. Just one of several good experiences with Black Mountain Air.
We bought and installed a new AC unit from black mountain air and have used them for couple of our properties for regular maintaince .. They are very professional and reasonable with their pricing . Great customer service from the office staff and our tech Yannick was excellent.
Kimberly Valentine
Have used Black Mountain Air for the last 12 years twice a year for my spring and fall tune ups. As well as any needed repairs.Everyone from Todd the owner and Rhiannon in the office to the technicians in the field are outstanding. Would not hesitate to Recommend these professionals and their knowledge. They are local and live in our community. We bought a new unit in May and are more than satisfied they stand behind all their services. I still do my twice a year maintenance even with the new unit. If you are on the fence about a new HVAC system or any repairs Large or small look no further than Black Mountain Air. A special Thank you to Andrew who was my technician today. 10 stars give them a try you will not be disappointed.
Greg McKay
July in Vegas must be a nightmare for AC repair companies. I called 4 places and was put on emergency lists. Same with Black Mountain Air and they managed to squeeze us in on the same day while others were 3-4 days off. Yannick showed up with a smile and was quick to diagnose the problem. Within 20 minutes our unit was up and running again, blowing cold air.
I paid using GPay and there was an option to tip the service tech which I did. I hope these guys out on the front line doing the hard work actually get that tip money and that it doesn't just go to the company bottom line. Otherwise I would have given him a cash tip.
I would highly recommend Black Mountain Air.
Melinda Folts-Bohlmann
From start to finish the experience was great. Very responsive. Customer service was amazing. The team was polite and respectful. They were on time and very thorough. They cleaned up after themselves and didn’t leave any mess. I would definitely recommend Black Mountain Air.
Jennifer Helm
Black Mountain Air continues to give great service. I was having some more problem with my AC unit and Yannick came out again. He spent almost 2hrs trouble shooting and fixing the issue.
I can’t say enough good things about this company and Yannick!!
Lawrence Simpson (Larry)
Services were professional and fast. Tech walked me through the functions and was very polite.
Mark Porterfield
Black Mountain Air did a great job installing the new HVAC unit for the house. Very responsive, on time, removed the old unit and installed the new one with no issues. Working great!!
molly Dawson
Robert was the best! He was on time and knowledgeable. They came out the same day. The price for the repair was very reasonable. We were very pleased with Black Mountain Air.
Lawrence Garrett
Got them through a referral and was able to make a next day appointment. The tech Robert was very professional, repaired the a/c and installed two thermostat. All at a very reasonable price.
Dan Sickles
My A/C stopped working on a hot day going in to the hottest week of the year. Yannick arrived promptly and was able to fix the problem. Just one of several good experiences with Black Mountain Air.
Saj Merchant
We bought and installed a new AC unit from black mountain air and have used them for couple of our properties for regular maintaince .. They are very professional and reasonable with their pricing . Great customer service from the office staff and our tech Yannick was excellent.