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Passionate Cooling & Heating LLC Reviews - 68

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jose F

If you want a bank for your buck without compromising quality this is your guy. I went without A/C for couple hours nothing crazy. Everything including the replacement of the AC and outdoor condenser done the same day. To include wiring and new thermostat. I opted for financing which it is an option with him. Approved the same day on the spot. Very profesional and live up to his reputation. They left everything clean.

Ryan Devlin

Jason (owner) was great with a fair price. He provided an estimate and installed the new system the next day. Full replacement of a spilt AC/Heater system. Showed up on time and was very professional completing a great installation. I would highly recommend choosing this company for your AC needs.

Jacklynne Dombrigues

Thank you Passionate Air! Jason and his crew went over and beyond what I had expected with replacing my 2 A/C units and replacing the duct work and vents. The professionalism shown thru out from start to finish is five star!
My husband and I had two a/c units in our 2-story home which supplied cooling and heat; one non-working and one over 20+ years. With the prices ever increasing, it was time to replace both.
I had several estimates done (all around the same amount), but what stood out with Passionate was that I didn't feel pressured into working with them and Jason was VERY thorough about what was to be done, he listened to my concerns and he didn't sales talk me like making me wait while "talking to the manager or owner" to get the best price. Jason is the owner, so he knows what we needed and he still gave me the best bid.
We settled on a given start and completion date and was always informed on arrival time, any delays (due to inclement weather, etc.) via text and email.
The A/C units used are a highly recommended brand and what we needed and not an upsell higher scaled brand. Jason also recommended that we replace our duct system. I never had any of the repair/maintenance A/C people ever suggest that. He explained that our system was OG and had a lot of holes and upon inspection, the air was cooling off the attic. He recommended the placement but it was our option.
The new duct system was quick and I was impressed about how efficient and much cleaner it looked with the new, lighter material and better placement of the duct lines.
This whole job took 2 days and my home is now good for the lifetime of me.
Passionate took care of all warranties and after installation maintenance and more.
The attached photos are the completed project- the A/C units have all new connections and the units are sealed to the roof for better insulation - PRETTY!
Thanks again Jason!

Sysong Vue

My HVAC unit was not working. I submitted a claim with Choice Home Warranty and was refer to work with Jason's company. He was responsive, came out to inspect the system, took pictures of what needed to be repair/replace. He contacted me to give me the inspection result and the solutions he would recommend to get my HVAC units working again. He submitted his inspection result to my home warranty company and they responded to me within 24 hours of their approval for the job and my deductible. Jason reached out to me as soon as he was made aware of the approval to move forward to replacing the AC unit. He was going to retrofit the inside unit to make it work with the AC unit. He recommended replacing the inside because it was old and quoted me the cost of replacing it. I decided to replace it due to the price of the equipment and labor was priced where I could afford it. Jason kept me in the loop even during the entire process of ordering, receiving the equipment and set a date to come and install it. They dismantled the old unit, replace it with the new units in 1 day. He sent the drywall technician to repair the drywall they had to cut into to work on the indoor unit installation. They have 1 year warranty on parts and labor. Best part, he follow up to make sure I was satisfied with the job from start to finish. I appreciate that he even registered my equipments with the manufacturer and will take care of the permit with the county too. Their customer service is top notch and they know how to get the job done and done right. I appreciate their hard work in getting my home cool and ready for summer. Thank you for taking good care of me, your customer.

Walanya Vongsvirates

I had the best experience working with Passionate Cooling & Heating for my AC unit install. These guys are so trustworthy and professional, they really made each step of the process easy for me. This was an unexpected home repair situation but Jason, Bobby, and Alfredo really made it a pleasant one. They were completely transparent with the work that needed to be done and I feel like I got a very reasonable price. They went above and beyond to let me know all of my options and to make sure everything was working properly. I’m really appreciative of their work and would highly recommend them to anyone who needs help with air conditioning. Really great work done by honest professionals!

Megan Grycko

I could not be more appreciative of Jason. He got to my house quickly and was able to find the issue with my unit right away. He took the time to explain to me what happened and why it happened. Replaced the parts immediately and got my AC running again within maybe 30 minutes. He’s knowledgeable and truly cares about his work. Highly recommended!

Howard Chen

I needed to replace the AC unit of my rental property so I used Yelp to help me get a few quotes. Jason was extremely responsive and super thoughtful about helping me explore my options. I can really tell that he cares about his customers and will ensure that they get a quality installation. It is no wonder he decided to name his company Passionate - it is the perfect characterization of who he is.

Steven Goldsmith

Great company. I got Jason's number from the owner of a gym, within 1 day of me contacting him, he was at my house looking at the unit. Two days later I have a new 4 ton package unit. Jason and his team are amazing. Great price and they do an excellent job, I did hvac for 3 years and these guys really impressed me. I would definitely refer them to a friend.

Drew Poche

My old AC died on me late one night after work. Jason was able to come out and have a look at it far quicker then I ever expected. When we decided it was time to replace not only was his quote reasonable, he was able to set up a installation appointment the next day. He and his team went above and beyond what i every expected of a HVAC company. Jason and Passionate cooling and heating will definitely be my go to recommendation.

Ralph Frederickson

Overall great service from start to finish! My AC broke down right before the Las Vegas heat wave started and they were quick to come and save the day. The quote was reasonable and all of the guys were very professional and helpful throughout the whole process. Within a couple of days my family was able to relax comfortably in our house again with a new AC I definitely would recommend this family business to anyone in an AC crisis.

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