Black Mountain Air

Robert with Black Mountain Air was spectacular in his professionalism, price, and service. He was on-time, knowledgeable, and didn’t try to sell me any third party services. I will be using Black Mountain Air for all my A/C needs and I recommend them.

They are honest and trustworthy. I’ve used them before and I’m impressed with their transparency. Highly recommend them. No hidden costs or agenda. The workers are great too and finish the job. Well done 👍 not rushing to finish it. I’m a happy customer and will use them again if need be.

The heating/cooling company I had for the last ten years is no longer in business. I used Black Mountain Air for the first time for my spring/summer air conditioning check-up. Andrew was very knowledgeable and made sure I knew what was going on as he answered whatever questions I had. Couldn't be happier with the service and reasonable pricing. I'll definitely be using them for the fall/winter heating check-up and should any other issues need attention.

If I could give Black Mountain 100 stars I would. I contacted Black Mountain Air in order to come out and do a diagnostic visit for my air conditioner. Michael was our tech. He did an amazing job especially when it came to explaining things to us that we could understand. He did a thorough job checking everything. Michael found what the noise was that we were experiencing when our air conditioner fan turned off and resolved the problem. I would totally recommend Black Mountain Air.

A faucet was inadvertently damaged by the Black Mountain technician and he informed me of the situation. He committed to replacing the faucet which he did this morning and clean the fan coils as an extra favor. I’ve been dealing with Black Mountain for about 3 years and they do not disappoint me with their customer service and follow up.

I've used Black Mountain Air the past 6 years. Recently, I had my AC system replaced through them. I have nothing but positive things to say about them. They arrived on time, worked hard throughout the day and into the early evening as they had a few glitches. The three technicians were professional, friendly, and respected my home. They cleaned everything well after the install and answered any questions I had. I also commend them for being patient and kind with my two older dogs. I highly recommend them for AC repair or installs.

Called at Noon and service was done at three the same day. Analyzed the problem and repaired in a timely manner. Pricing was very fair, and done professionally. Everything was explained so there was full transparency. Highly recommend this company.

Black Mountain Air offered to send a technician the afternoon of the day we called or the following morning. Michael arrived early for the appointment and promptly located the problem, had the part in his vehicle, installed it then checked the air was working. Very efficient and friendly young man. Thank you, no hesitation in recommending Black Mountain Air.

Could not be happier with our choice. From the initial contact, great service.

Called for a service call in late April for a potential problem with a 27yr old unit. We decided to replace our entire a/c, which included the outside unit and in attic air handler. They had a slot open the next morning and we took it. Said they would show at 7am and they were right on time. 4 guys, very professional and right to work. Whole thing done around 11am and excellent outcome. Cleaned everything up at the end to leave the condo as they found it. Really happy with our choice and highly recommend.

Andrew serviced our A/C. He was on time, friendly and courteous. He took the time to explain what needed to be repaired to keep our newer system in top shape. He even repaired a leaky hose bib - definitely above and beyond service. I would definitely recommend using Black Mountain Air!