United Heating Cooling and Plumbing

United has serviced our HVAC system since designing and installing it
when the house was built eight years ago. It is a two zone one unit
system which has performed flawlessly and very effeciently The twice
yearly servicing has been done by friendly knowledgeable technicians
who are always prompt and very careful about cleaning up any mess
and discarded parts. Have been completely satisfied with United.

Our A/C has just gone out AGAIN...on this warm evening in our family home of 2 adults & 2 girls of age 2 & 8! - After United installed a new compressor nearly ONE YEAR AGO! That unit went dead on us literally on July 4th, 2018! And the following days until they received the part was horrendous!
However, in this instance...United Heating & Cooling came to our aid fast!
After leaving a message with Joey (the service manager), he called me back this afternoon. We spoke momentarily about our A/C dying on us last night. Joey was very kind, professional, knowledgeable, and willing to take care of us within his ability. He informed me that he’d have someone out to our house late this evening, and would be willing to take care of us. We truly appreciated that.
Brad (the field manager) arrived to us within the hour! - Quite early! Brad was very understanding, experienced, and neighbor-next-door friendly! He diagnosed our A/C, and discovered the stock capacitor was bad. He didn’t simply replace the capacitor with another stock capacitor from his truck. No, he replaced the stock capacitor with an upgraded turbo capacitor that has a 5 yr. warranty.
They DO care about their clientele!
When I tell you...that United came through for my family...in the hottest month of the year...it’s NOT a lie nor exaggeration!
...
A THANK YOU is an understatement.
Joey & Brad...our sincerest appreciation.

A couple of years ago I had a new furnace and blower installed by United Heating, Cooling & Plumbing. Since that time, I have used their scheduled maintenance service. Each encounter has been handled in a professional, timely, thorough manner. I'm pleased to be doing business with United.

We have used United Heating, Cooling, & Plumbing since we moved here in 2010. We renew our maintenance every year because it gives us peace of mind. From replacing the thermostat to the water heater to checking our air and furnace, each person has always been polite and respectful and professional. We love this group of pros!

had plumbing and HVAC service. Plumbing called ahead 2 and 2 techs came out early. Both service techs were very friendly, but rushed the appointment. One toilet tended to run longer than it should after flushing and they did not identify that. I had to ask them about it. They left without turning back on the hot water heater. I had to call and let office know. They indicated that HVAC would be able to check and reset. I was told I would be next appointment for them. Three hours later they arrived. HVAC tech was excellent. Took time to explain my system to me providing info that I was not away of. He fixed hot water heater.

My New Year bucket list has just gotten shorter thanks to United Heating,Cooling & Plumbing. My back to back furnace & plumbing visits were exceptional. From customer service to the associates, all were polite, professional,patient detail oriented, with honest answers to my zillion questions. Peace of mind with their PMA visits and a new water heater to boot! Above and beyond the expected. A truly valuable service!

United installed a new heating and air conditioning system. They were able to install a new vent in an attached sun room that required great skill. From initial call, through the sales offer, and after installation, all team members were professional, resourceful, on time and friendly. Selected over their competition because of recommendations of satisfied customers.

We had a blower fan motor go out in a rental in the early morning hours before the family was moving out. The day of the move we called United and Mike R. came to help about 3:30 pm. He checked the furnace and discovered the problem. He did not have a Trane blower fan motor on his truck and had to drive to KC, MO to get one. He cleaned the squirrel cage fan completely and not without problems with a frozen hose, etc. Mike had such a great attitude through the whole process, finishing about 6:45 pm. We were extremely pleased with the service we received, and the house began warming up quickly.

At 1:00am on a Sunday morning, we finally arrived home from our 2 week vacation. Unfortunately, our air conditioner ALSO decided to take a "break" while we were away - our home was hotter INSIDE than it was the whole time we were OUTSIDE in Mexico!

After cranking the A/C to 43 degrees and watching the thermostat remain on 93 degrees for about 30 minutes, we realized we had a problem. So we called it a restless night (morning).

When we got up later that Sunday, we called United Heating and Cooling and spoke with Stephanie who was absolutely professional, friendly, empathetic, and helpful. She dispatched Chad to our house and was there within an hour. Again, Chad was totally professional, friendly - even humorous, which is what we needed right then! It took him maybe 30 minutes to get everything working, explain the problem, and apply our discounts.

Seriously - we got PERFECT no hassle service on a Sunday, and were back to normal in less than a few hours!

Can't be happier with United Heating and Cooling!

We have used United for 15+ years and have found them to be very responsive to our needs and requests. The technicians have always be friendly and knowledgeable ready with suggestions and solutions that fit our budget.