United Heating Cooling and Plumbing

After 21 years of service, our heat pump/ac unit finally bit the dust during a very hot & humid period. We waited through several days in order to have reps from several major contractors provide us with new system proposals and costs. Tempting to jump on the first one and just get the darn AC back on, but we're glad we waited.

Only Jeff Davis with United discussed our needs and wants and provided us with FOUR separate options, with a wide range of SEER ratings, brands and costs. And he took a lot of time to explain the differences. He never pushed a system that would have most benefitted United's revenue, rather he helped us decide which ones best met OUR needs, based out lifestyle and expected number of years we will live in our home. Thank you United, for having a great rep like Jeff!

And thank you for sending Joe & Hunter to do the installation-great guys! We could not have been happier with anyone else you would have sent. From the moment they arrived, they were super friendly, courteous and professional! They worked their tails off in miserably hot & humid conditions (both indoors & out!) and stuck with it all day until they were sure everything operated correctly. Then they stayed around even longer to explain the system/thermostat operation, how warranty paper work would be submitted by United and made sure that we were satisfied with their work. They left our site cleaner and neater than they found it-every bit of old components, packaging, trash, etc was removed. We are COMPLETELY satisfied!

We have been customers of United Heating & Cooling since 2010, and they have been great every step of the way. Recently, I had to have my coils replaced, and United handled it quickly and professionally. The service tech who came out was top notch. I'd definitely request him again.

We have been customers of United Heating & Cooling since 2003. They service our furnace and air conditioning systems every spring and fall and we have used them for simple as well as complicated tumbling issues as well. Their staff is very knowledgeable, friendly, clean and efficient while the pricing is reasonable. Service time and response is excellent for us a priority customers!

In our current society, people either don't have the time or they dont care to show empathy to other humans.

My furnace wasn't workjng and my house got down to 48 degrees. The last three nights were beyond miserable.

I spoke with Diane who immediately had Donald come to my home. Not only did he fix my furnace but he was just as kind..

I'm so grateful for this company and how they responded to my crises. I'll never use another HVAC company.

From the bottom of my heart, thank you for proving that good people still exist.

Anthony, is our man for HVAC and always does a great job *****.
Pony does maintenance on our boiler for our under floor heating system and does an excellent job *****. Always on time and very courteous. five stars for both of these men.

I just had my regular maintenance checkup. United Heating and Cooling called me to schedule my maintenance and were able to accommodate my schedule. I received a call, as promised, when the technician was on his way. Ken was professional, efficient, and knowledgable. He spent time answering my questions and addressing my concerns. I have also been impressed with the attention I have received from all of the representatives with whom I have spoken on the phone. Their follow-up on service is most impressive.

We received a quote from another company for a job that would cost $975. United charged us less than half of that for the same job. The employees were very knowledgeable. I would highly recommend using them for any furnace repairs.

I have been with United Heating, Cooling & Plumbing for years. I have maintained my prepaid service and highly recommend it. They call with reminders, and always arrive on time with a smile. They have worked on and installed our furnace and central air. They have fixed plumbing issues at a fair price.

This review is specifically aimed at the service tech we had out to our home. Ben I. was professional, friendly and proficient. It was pouring rain and he was able to remedy the situation without hesitation. I will be using United for any HVAC problems in the future and requesting Ben specifically. Thank you, Ben I.

We have been United for over 20 years. Recently we needed their service to repair a gas pipeline from our fireplace. Our service rep was Blaine C. He was courteous, knowledgeable, and professional. He explained in detail the work he needed to do to correct the problem. We were very pleased with the results.