McCarver Mechanical Heating & Cooling

This company is awesome. I contacted them from Georgia to resolve a
problem for me in Detroit. They were able to come out the next day to fix it.
just needed some wiring after my brother replaced the condenser fan. I would recommend this company. Thanks to Megan, Sol and Nick.
Freda from Georgia

McCarver installed my new HVAC a few years ago and did a wonderful job. Recently I had a small issue, called them to come out and had it fixed in no time. Thanks again!

Unfortunately extremely difficult to get a response after months of chasing and a personal visit to their facility. The work that has been provided in the past is good quality. If you can get a response and a date then you most likely will be happy with the work.

I had a less than satisfactory experience with this company. I had the "furnace tune up" performed on my furnace as a preventive measure. I've owned my home for 2+ years and have had no issue with my furnace during that time. The technician arrived on time and was friendly. He put on paper boots over his shoes to ensure no dirt came into my home. This genuinely impressed me. However, while I was initially impressed with the service, my experience soon went down hill.

Immediately after the technician left, I decided to try my furnace, and it did not kick on. Error #1: Technican did not check furnace operation before he left. I called the company and they promptly sent the technican back. He informed me the inducer motor had failed; this was why the furnace was inoperative. While I hadn't had a problem with the furnace in the past, I'll chalk this up to a fluke and won't hold the motor failure against them. It's entirely probable that it could have failed; it was not a new unit. However, in installing the new inducer motor, the technican made Error #2: Not vacuuming out the chimney flue in furnace prior to installing the new inducer motor. In essence, the technician left 25 yrs of chimney dust in the flue for the motor to whip around and cause premature failure when seconds of vacuuming would have solved this. I even offered him my vacuum, but he did not take me up on my offer.

This leads me to Error #3: Not delivering the services I was promised. The entire reason for my call was to get the blower cage vacuumed out. The Office Manager informed me this was part of the tune up service. Needless to say, it was not vacuumed out. When I called the company again, the Office Manager corrected herself and stated she was in error. The tune up did not include cleaning the blower cage.

Taken separately, each error can be overlooked. However, when combined, I'm afraid my experience was well less than satisfactory. The sad part is that I've worked on furnaces before (mine is 25 yrs old/80% efficiency/very simple to work on), and I could have done each item myself. Instead, I received subpar service.

I wish this company the best, but I will not be calling them in the future, even for warranty work.

I highly recommend this company for their professionalism, know-how, and fair prices.

High quality very professional work. Knowledgeable about good credit union financing. Very happy. Has come out promptly if any issues. Very good company.

Arrived in just a few hours. Simple fix of an inside furnace door slightly open that broke contact for a safety switch. Honest diagnosis with no major upcharge. Thank you!

Showed up when they said they would. Did a great job and even came back later In the evening after finding a part they needed when they could have easily just waited till the next day. Very polite and professional. Great experience.

McCarver Heating and Cooling replaced my grandparent's water tank. They were on time, responsive, and very professional. Highly recommended!

Great company! Got me on the schedule quickly, showed up on time and knew exactly how to fix the problem. I would highly recommend.