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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Alliance Express Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Astrid Trostorff

Quick response. Excellent technician quickly diagnosed and resolved problem. As a bonus: completed annual cleaning. Alliance's service department is top-notch!

***Update: another service call 3 years later --- on a holiday weekend, of course. Got a call back from Rick within minutes of leaving a message with the service. And within an hour, Felipe was at our door. He diagnosed the problem and replaced the defective part. And also did our overdue annual service. Alliance is the best!

Lori Scholl

I recently became a customer of HOP energy. Today spoke to Jonathan who was very courteous and very helpful with a billing question. I would recommend their services.

dean h

Great customer service. Darlene D. was very helpful and informative. All my questions and concerns were taken care of. Highly recommend.

Frances Ursino

Darlene was excellent at explaining my renewal if my contract We are very happy with alliance express

Kara Olson

In one 15 min phone call with customer service agent Darlene Dahlquist, I got a new oil cap price plan, a service call scheduled for same day, explained I had a credit from last year and applied that, and just had what was an unusually pleasant experience. this is my 2nd year using this company and i don’t see myself going anywhere!

Judith Feinleib

Darlene is the person who makes sure that I stay at Alliance Express. Without her, Alliance would not be as good a company as it is. Darlene is careful, accurate and able to explain anything I don't understand so that I get it. Because of her, I've had wonderful service for many years. Darlene is the best and I hope Alliance works hard to make sure she's happy!

Lanre Oyaronbi

I've been with Alliance Express since 2018. I really like their product price lock-in deals that puts customers at an advantage in terms of oil price fluctuation. The customer service is also very excellent and always finding ways to help customers figure the best product pricing and supply for their convenience.
I would like to particularly appreciate Darlene Dalhquist for her exceptional assistance today.
Thanks for doing an all-round great job guys!

Millie Santiago

I have been an Alliance customer for 4 years. They have always given me a 5 star service, all the way from customer service to deliveries. Their Customer Service agents are very knowledgeable and professional. Today I spoke with Crystal and she was amazing! It’s a real pleasure to call a business that treat their customers with respect and politeness, like Alliance does.

meili li

I am so happy with Alliance management. The city got power surge again today and I noticed smoke came out of my furnace. After that the furnace and boiler would not come up. I called Alliance
The receptionist was kind and send technician Lee to me within couple of hours. And this is all done right after the holiday. Alliance, I am grateful for all you have done for me. Thanks once again Alliance. I am happy to be your customer. Sincerely.

Bill Ricker

Great service from Alliance today, Darlene on the phones and Allan and (i didn't catch his name) dealing with the boiler. The name has changed over the decades but same great local service.

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