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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Alliance Express Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Peter Sexton

Very reliable, but their prices are moving towards the high end of the range for Eastern Mass. I used for more than 2 years, but stopped because I could save a lot. 207 gallons on Jan 7 cost me $130 more than had I used my current supplier. Do your homework before you commit to Alliance.

Lindy Roethlisberger

Felipe completed my annual heating system service check. Very nice and very professional. Answered my questions regarding my water storage tank as well.
Darlene helped me with estimating yearly oil usage and processed a price cap for my account.
My family has been an Alliance customer for 30+ years. Dependable company and great service.

i had a question regarding my annual heating contract. Called Alliance and got my question answered from the Service Dept.

Deborah Salvato

I am a long time customer of Alliance Express. I talked to Darlene this morning . She helped me set up a cleaning for my oil burner, and a capped price . She was extremely helpful and knowledgeable. She was able to address all my questions and concerns.
I was able to have my boiler cleaned today.
The technician , whom I remember from a few years ago, did a great job.

Thomas Walsh

Darlene Dahlquist helped me with my yearly contract renewal and was very helpful in answering my questions and helping me choose the best service for my heating needs. So very courteous & professional. I highly recommend Alliance Express.
Tom Walsh

Bill Thornton

Very dependable oil company. Excellent service technicians. Polite, friendly and knowledgeable folks answer their phone calls. Totally satisfied!

Walt Webb

I have used Alliance Express services for many years. In a phone conversation with Ms. Dahlquist, she furnished me with all the details and explanations I needed in order to go ahead and sign online my new year's oil contract. I thank her and Alliance Express!

Walter Webb

Laurie DiBella

I have been with Alliance Express for 40 years and have always had a great experience. The office staff when calling and the technicians who service your system in your home are always congenial, thorough, respectful and efficient. They are easy to work with and I am convinced that I have had no serious issues over the years because of their expert work. I most recently worked with Crystal about my budget payments and she was patient, informative and extremely friendly. It's nice to know that there are still businesses who care about their customers and take the time to demonstrate real appreciation.

Marc White

Alliance Express has been my home heating oil company since I purchased my house on 1996. I have been very happy with their overall service and competitive pricing. What separates them from the rest is their outstanding customer service. I just had my annual call with them to secure my plan for the upcoming winter. I spoke with Darlene who was exceptionally kind, professional and courteous. She patiently walked me through the best options for me given the volatility with energy prices today. I am very pleased with the option I took with Darlene's help and can feel comfortable and confident heading into the winter.

Matthew Polansky

Customer service was incredible! I had a billing issue and the rep who assisted me, Darlene Dahlquist, was amazing! The service set me at ease that I chose the right oil company.

Kara Vincelette

Called in to schedule service call and budget plan. Was told someone would call me back later today. Mayra called me back as promised and went through everything I had asked about. She was extremely helpful and even offered to have my tank filled now before the rate goes up. I continue to have great service with Alliance and that is why I have been a customer for over a decade. Thanks for the great customer service Mayra

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