Atlantic Heating & Air Conditioning

We recently just replaced our older Heat ONLY unit with a new Heat/AC HVAC unit. Dave and Jordany were prompt, courteous and professional. They explained everything they were going to do, walked me through the process both before, during and after the installation was completed over a span of 3 days. The previous install wasn't done well, skipped a lot of steps.....however Dave/Jordany took the time to do it right, they could have just put it in place of the old unit but instead took the time to do it right. Thank you Dave and Jordany! Highly recommended as this was the second project. Atlantic replaced our old water heater as well. I would and will continue to use Atlantic Heating & Air Conditioning.

Very, very happy with the clear communication and quality work. Liam was able to mange our expectations about the cost & time needed to install new plumbing, fix an ancient gas line & make suggestions regarding water filters and heat solution for our ancient kitchen. Highly recommend!

Jamie and the entire Atlantic team were terrific. We had a very challenging installation and the team took the time to design and install a perfect system. Great communication and customer service. Great follow up. I would definitely recommend Atlantic, particularly if you need a customized system.

To their credit, our new furnace and AC are working well. However, I cannot recommend working with Atlantic. Our process with them started a year ago and the job is still not complete. During the sales process a January install date was promised, with unreasonable expectation of a 2 day project. The install didn’t happen until the end of April and took 6 and a half days. Two follow up visits were also required in order to fix issues; the second follow up didn’t happen for 5 months. As a customer I felt abandoned by Atlantic often waiting weeks for return communication. In addition, competitors offered a year or two of service included due to the extensive project. Atlantic doesn’t do that.
I made a mistake by choosing Atlantic.

The quality of the work was excellent and I was always kept informed and this was a complex and technically involved project

Atlantic is a premier provider in our community and my experience shows why. They were knowledgeable, punctual very courteous, and seem to be very knowledgeable.
I feel that their charges were more than fair and believe that they will stand behind their work should I need more help.
I consider them my go-to resource for my heating and air conditioning needs.

We woke up to one of the coldest days of the year and the heat was out. I’m somewhat handy and checked the power, fuses, etc but couldn’t figure it out. I got Eddie from Atlantic Heating & A/C and he isolated the problem and talked me through the fix on the phone. I’ve worked with a lot of trades guys through the years and Eddie stands out as one of the best. I wouldn’t hesitate to call him back or refer him to a family member or friend. 5* recommendation!

I give Atlantic Heating a rating nothing short of 5 stars for installation of a new boiler in our house. We had estimates provided by two other companies, and I'm positive that we chose the best company by going with Atlantic Heating.

My initial phone call to Atlantic was answered by a knowledgeable employee, who was polite and scheduled a prompt visit to our house to assess the situation and provide an estimate. Bill Prevett of sales came to the house to assess the situation. He was extremely knowledgeable and worked with me through the pros and cons of many possible solutions. A few days later I thought of some other possible solutions, and without hesitation Bill came to the house to scope out these options. He helped me take down some ceiling and also measure crawl space to determine potential possibilities for venting. He also arranged for the chimney inspection and estimate. We agreed upon the best approach and price. Of note, Bill was not at all pushy, and he was quite helpful in working through what would be the best solution for our specific needs.

A few days after I signed the contract, Darren of Atlantic Heating came out to the house to scope out the project for his installation team. He sized up the situation efficiently, and then arranged to start much sooner than I would have imagined: the next day! We were pretty happy about that. They also arranged for the chimney guys to work on short notice.

Carl and Brian showed up the next day to dismantle the old boiler and haul it out, and in the afternoon started with installation of the new boiler. In one and a half days they created a beautiful looking, tight, efficient package: wall mount high efficiency Lochinvar boiler, and 5 zone pumps, and necessary accessories. Carl's genius and creativity in planning clearly shows in the end product. He is truly a master craftsman, and he takes great pride in his work. We’re really happy with the end product.

I am impressed that each and every individual was professional in behavior and approached their work with great pride. Everyone was super polite. I could not be more pleased with the end product, the team, and the price. Great value. Great service. And a great group of people.

Liam C and Jon B (as well as the plumber Warren I believe his name was) did a great job installing a new boiler for us this week. They arrived earily and finished the job in under a day, including having an electrician finish the wiring. They were professional, always asked before checking baseboards around the house, and helped explain the new features and what to look for during the first week of service. Would highly recommend Atlantic Heating/Air Conditioning.

I have now hired Atlantic Heating and AC to install a new Oil burner (2019) as well as a ductless AC unit (2021). I couldn't be happier with their work and high level of service. Their team was on-time, clean, and professional. As we are still currently under Covid restrictions, they wore masks at all times as well.

I highly recommend this company!