Atlantic Heating & Air Conditioning

"Basement Dehumidifier Service"
At about 1:30 PM today, I emailed the Service Manager Alex. " I left you a VM as well. The dehumidifier your company installed 9/11/2020 is leaking 'badly' . Please call me to let me know how best we can take care of this issue. Thanks for your help."

Alex called minutes later; offered to have his guys (who happen to be in the area) to stop by in 1/2 hour. An hour later I emailed Alex again.
"Your guys came by and took care of the 'clog' causing the water leak.
I truly appreciate your prompt assistance."

I have experienced great service with some good companies before. But Alex and 'Atlantic Heating & Air Conditioning' clearly are at the top of the heap!
This is how an efficient and responsive Service Manager makes a company Great. Everyone is good at Sales time; but Service is a whole different ball game. Thank you, Alex and Atlantic.

Installed 4 new RTUs on our building in Dorchester last summer. Best price we got and they did a great job. Everyone we dealt with was super professional and friendly.

Liam, Corey, Alex, Derek, and Marc replaced our water heater and helped us convert from an ancient oil furnace to a new dual fuel system using mini splits and gas fired steam boiler. The crew was on time every day and didn't waste a minute. They were knowledgeable and the installs went as smooth as could be - I'm so happy we went with them!

From the start of contacting this company, to the end of installation., I had nothing less than professionalism. The sales rep William was very informative and responsive to every question and/or email, the installers David and Sheng were both absolutely amazing, the job they did installing my furnace was immaculate, great demeanor. and again as professional as can be. I have nothing negative to say about this company even my interaction with the administrative assistant, Rachel was great, they were ready and willing to answer any questions and/or concerns, amazing communication. And fast and proficient work. I would absolutely use this company again!

We were freezing. Our old system died and the company that installed it no longer supported it. I called Atlantic and they came out immediately. 2 days later we had a quality system that performs better than our old one did. The installation was impeccable. The technicians, especially Liam, were friendly and professional and took the time to explain the equipment and installation, and set us up with a regular service contract and all the paperwork necessary to apply for MassSave rebates. Could not be happier!

I've been working with Atlantic for 10+ years now. They've installed two high efficiency boilers for me and an AC. Every one of their folks is smart, communicative and professional.

Atlantic did a fabulous job of replacing my boiler and hot water heater along with my whole house single zone old water radiator pipes that were spidered around my basement with a new high efficiency boiler, indirect hot water heater, and pex tubing put up in the joist channels such that I can finish my basement at full height for use by my family. They were on time every day (the whole job took 5 days including electrical and chimney lining (chimney work paid for separately)), very efficient, finished on time and under budget. I worked with them on the placement of all of the equipment and some of the tubing, they were always very friendly and worked with me on all design decisions. They followed all the COVID rules, and I can't say enough about the manager Darren who did all of the contracting/communications with me on the job, helped me get everything documented correctly for the equipment rebate applications, and more. Great company, would definitely use again!! Thanks guys!

Very friendly and helpful. They did a great job installing our gas conversion and new heating system and hot water tank. They were quick and tidy! Thanks !!

I had an amazing experience with Atlantic. They installed a Bosch heat pump as well as ductwork throughout our entire 3 story house. We weren't sure what system or brand we wanted at the start but the very knowledgeable salesman, Jamie, walked us through all of our different options and what would work best for our house and our needs. The installation went so smoothly. Andy is a true professional that made sure everything was staying on track and that we were fully satisfied every step of the way. He took such great care with every step - he even made sure they didn't leave a speck of dust anywhere at the end of each day. The rest of the Atlantic team including Darren, John and Liam were wonderful as well. They're experts in their field and it shows. I would (and have!) highly recommend them to anyone and would not hesitate to call them again.

I have been using Atlantic to service our existing furnace and A/C. Our gas furnace died this fall and Atlantic quickly arrived to diagnose the issue, and was ultimately able to replace the furnace within a week. The team was knowledgeable and professional, and I would highly recommend them to others.