Atlantic Heating & Air Conditioning

Jorge L from Atlantic HVAC came over to the house today to repair a whole house humidifier that hadn’t been working in more than 12 years. Our previous HVAC company tried to diagnose the issue (that they created) and wasn’t able to repair it and as a result we had written the unit off as something that we needed to replace, which would have been extremely expensive. Jorge was able to diagnose the issue almost immediately (humidistat wire connection) and had the system up and running in a matter of minutes. We’ve had Jorge over at the house a couple of times and really appreciate his professionalism and his technical expertise. We couldn’t be any happier with the service we’ve been getting with Atlantic HVAC and we are very glad we switched our HVAC service to them

Outstanding service provided by all involved at Atlantic Heaing & Air Conditioning Company! Chris K. was very knowledgeable, informative and provided various options with explanatons for a brand new heating system in my home.
Darren C. was very well informed, helpful, pleasant and did an excellent job in coordinating all the numerous aspects of the installation and also explained to me the various steps involved with the installation. Carl L. was absolutely superb in the actual installation of the new heating system and knew all the complicated connections and sophisticated piping requirements. Liam C. was really great and knowledgeable in assisting the team and provided explantions to me and answers during the installation process.
The service was excellent throughout the entire process! My brand new heating system with also new hot water system are working perfectly! Thank you to everyone who participated in this project!

Angel was great. Called ahead, arrived when he said he would. Wore booties inside. Was conscientious about cleaning up, including hosing down the outdoor deck across which he walked, and avoiding walking on it after he hosed it down, just before winding up the hose.

This past Fall we had a couple of projects in our home performed by Atlantic. One was to fix the supplemental radiant heating in our home that hasn't worked since we moved in several years ago. The other project was to replace our A/C units and air handlers that were badly in need of an upgrade.

Both projects went very smoothly. I felt they did a great job of reviewing our current setup, explaining our options, and helping us decide what approach was best. We've had a number of different contractors and services done on our home recently and I can say that Atlantic has by far been the most professional. Timely call backs, starting and finishing the work on schedule, a very focused, friendly and courteous crew for each job. And they were extremely clean and respectful of our home while they were doing the jobs. Definitely above and beyond others that have been working with us recently.

The radiant flooring worked fantastically this winter - I wish we had called to fix it so much sooner! We installed the A/C in late fall so haven't had a chance to use it yet but we are looking forward to this summer knowing we have a more reliable and efficient system in place.

No hesitation to recommend Atlantic to anyone else.

We had a large remodeling project in a 130 year old Victorian house, (which created a high degree of difficulty and frightened any other contractors) and it involved several different contracting companies. The Atlantic teams were the only ones to do what they said they would when they said they would. To me as project manager that was huge factor. The teams were all very professional and did very professional work.
With Bill as my customer engineer and rep , each team came and did what was required. Each team leader was very responsive and accessible for any issues that came up. Projects included ; installation of Mini Split AC units on the first floor, installation of a new AC unit in the attic, installation of a make up air system, and major remodeling of the existing heating system. I would highly recommend them for any project that you might have.

We had an issue with our water heater, originally installed by Atlantic, and the response from the company was outstanding. The unit was working so we were never without hot water, but within a few days of the original service call the unit had been replaced with a new one. As other reviewers have commented, everyone from the person taking the initial call to the guys that did the installation was courteous and professional. Derek and Alex went above and beyond to make sure that everything was just right and that all our questions were answered. Great work, very happy.

Services were thorough. We were quite impressed with Jamie’s calculation for each room’s need for cooling and heating.

We contacted Atlantic Air Conditioning in the winter and Jamie told us when to expect installation, he was right on point.

Equipment looks great.
Installation was neat.
Air conditioner worked superbly during the heatwave in July 2022.

Atlantic Heating was very responsive to our questions. Communication was very easy with many updates throughout the process. During install, Liam and his crew were great. They arrived early and on time as planned. When an unexpected problem with our gas line from the street occurred, Liam stayed late into into evening to coordinate with the gas company, ensuring we would have heat for the night. So far, we are very happy with our new high efficiency system!

I needed to figure out how to cool my finished basement and I got bids from a few folks and Atlantic had the simplest, best proposal and actually at the lowest price to boot.

Sales person was experienced, the installation team was experienced, and overall a very professional operation each step of the way. They listened to what we needed, came up with an answer, and did everything they said they would do, including some smaller details.

Made me understand why they have the reputation they do, I would recommend them to friends and family.

Atlantic stepped up to take over a twice-failed job from other plumbers and were the only reason our home renovation project got back on track. They were expert in their opinions and quality of the work done, communicated effectively and often, and got our project back on track.

We needed them to finish and repair work that was left by previous plumbers. The previous plumbers caused substantial freeze damage to the existing hydronic system and left other work that was not to code and sometimes completely unfinished.

Darren, Derek, Carl, Liam and others were a pleasure to work with and always took the time to explain their approach and were open to hearing ideas if there were any differences of opinion.

Derek really put in "over the top" effort to get us past milestones, even one time when he injured himself but stayed for the inspector to make sure we didn't have to reschedule, even though he was in obvious pain!

These guys are great.