Atlantic Heating & Air Conditioning

I want to give high praise for the work of Jerol T., the technician servicing my AC system. Jerol is technically very knowledgeable, was able to diagnose a warn capacitor that might cause one of the condensers to fail in the system that appeared to be working fine at the time of the maintenance visit. He had the parts department order the correct one. When the system condenser broke down the following weekend, he responded to my emergency call to Atlantic, confirmed that it was the capacitor, and put in a near match to the correct capacitor, which allowed the system to start working again. He came back a few days later with the correct capacitor that had been ordered and was now in, and replaced the temporary capacitor with the specified one. I have generally had very high opinions of the technical staff at Atlantic, and this experience was among my best experience. Very impressive!

A family member referred me to Atlantic after knowing I had been dealing with a 28+ year old heating system that had a lot of issues plus a need for a hot water tank replacement. I was already overwhelmed with sorting through information from heating contractors that I had already talked with. Reviewing all the available options was made more difficult by obvious biases by some of these contractors due to their aversion to newer technologies. So it was very refreshing to talk to the GM of Atlantic Heating and Air Conditioning Darren Chapman. Mr. Chapman had a thorough understanding of heating system technologies and took the time to explain their intricacies. I came away with information that was more pertinent to my needs such as features, reliability, and future expandability. With Mr. Chapman's recommendations, I was able to make an informed decision.

Scheduling the installation of the heating system was very straightforward. Time frame was exactly as promised. A 2-man team performed the whole removal of old system, installation of new system, and cleanup in about 2 1/2 days. I was quite impressed at the meticulous nature in which Sean and Carl worked and their overall attention to detail. They didn't hesitate to answer any questions or concerns I had.

The finished product looks great. I am very pleased by the level of professionalism shown from beginning to end. Seeing how things were done really says Atlantic Heating & Air Conditioning understands and believes in their products and more importantly how their customers should be taken care of. I would highly recommend Atlantic Heating & Air Conditioning to anyone for their HVAC needs.

We are continually impressed with the responsiveness and communication of the Atlantic team. They installed a new HVAC system in our 1890 home this fall. Jamie had outlined for us different options with different budget scenarios to achieve our heating and ac goals with this new system. With the very cold weather, it wasn't heating well in the house and Tim got someone out to the house that afternoon to tweak. The techs were able to adjust the system and assure us it was running optimally, and give some suggestions for increased efficiency. They communicate clearly and it's obvious they really care about their work and also work as a team to get things right. We are so glad we went with Atlantic for this project.

I had an awesome experience with Atlantic Heating and Air Conditioning! As a new homeowner, Alex was very patient, explaining things and taking time to answer all my questions. They provided service and maintenance on my heating and cooling system. They were very responsive, professional, polite and friendly. I highly recommend them and will be using them in the future!

The Atlantic Heating and A/C team replaced my hot air gas furnace and A/C in August. They were professional, attentive to detail, quickly responding to duct work, design changes. Enrique and the team made sure I was satisfied with everything, along the way and always left the work area clean, when they left. I would recommend Atlantic to anyone looking for a company that knows their stuff and wants it done right, the first time!!

Atlantic Heating & Air Conditioning did a great job installing our new ductless AC system. They gave quick and reliable estimates, did the work professionally and responded quickly to what concerns we had.

David and Yong arrived early to replace my gas furnace. They did a great job, arrived early, were friendly and also left my basement cleaner than they found it. Kudos also to Jamie Beckwith for making this happen so quickly. I have used Atlantic Heat for over 15 years and have been happy with all work performed. Prior to this they removed my oil furnace and some asbestos and converted my system to gas, by installing a gas furnace and modifying existing ducts.

Atlantic Heating and Air Conditioning is the BEST!! As I have continually for over the past 42 years, I once again received the best service from start to finish! My furnace had failed just before the coldest days of this winter. Atlantic Heating jumped right on my crisis, providing me advise from Eddie; a consultant, Bill; and a project manager, AL. Then David and Yong did an exceptional job installing my new Lennox furnace. They were professional, intelligent, meticulous, courteous, and hard-working.
Thank you to Atlantic Heating and your great team for your service and expertise, enabling me to now enjoy wonderful warmth in my home and peace of mind.

My water heater died and the folks from Atlantic diagnosed the issue, broke the news gently that I’d need a new water heater and in a very timely fashion found and installed a new one. Everyone who works for them is kind and considerate and amongst the neatest workers I’ve ever had. They did this with a foot of snow on the ground and I’d never have known they were even there. Left everything neat and tidy and working. I’d recommend them to anyone who wants efficient, fair and neat work done. Always impressed with them.
Jane Brown, Needham,MA

From the moment Eddie K. answered my initial call, to his initial visit to scope our our complicated and old heating and cooling systems, to customizing the right service package given our needs and priorities, to sending out the specific service folks best for our issues (Kenny and Romain!), to making sure that our off-hour service calls were attended to immediately and effectively (thanks Zach and Jerol!)... we've had a great experience so far with the whole Atlantic crew. Besides making our heat work much better (we couldn't get our home above 60 degrees before), everyone has arrived during the expected window of time, been courteous and prepared with shoe coverings, etc. It's the big and little things-- thank you!