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Benfatti Air Conditioning & Heating Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jeannine lewis

I was impressed before they even showed up to replace my AC unit. I received an email of what to expect the day of install. When I receive that I thought well that's pretty cool of them. Morning of the install I got a picture via text of the technician who would be in doing the install. And I thought wow how cool is that. They've really got their stuff together. Customer service was incredible. The responsiveness of the team was on point. And I will use them over and over again. 100% satisfied.

Andrew Graves

Benfatti provides quick, professional service for all HVAC problems. Their prices, however, are just not competitive. You can find better value elsewhere.

G C

We had a new Trane system installed in our house. Sean was the lead installation technician and was very professional, polite, and answered all my questions during the installation. The technicians took great care to be clean and respectful of my home, which was very appreciated. After the installation was complete, they went over the unit controls and cleaned up thoroughly.

I have been using Benfatti A/C & Heating for quite a few years now, and I am never disappointed with their service. If you want prompt, professional service, this is the company you want for your A/C & Heating needs.

The old adage "you get what you pay for" is very true, and you get everything you paid for with this company. I highly recommend them.

Annette Holcomb

Last year at this time, I called Benfatti becasue my AC wasn't working. They came out very quickly and determined that I needed a whole new unit, which wasn't unexpected. They couldn't get to to it right away but they REALLY took care of me by bringing in and installing window units. The install went as expected and everything worked fine - until today. The unit just stopped working! But... They sent someone out within an hour of the call and the problem is not with the unit but is electrical in nature. The technician sensed my anxiety over the situation and was very kind. He wasn't able to fix it, but showed great empathy for me which made me feel better even though it was not fixed.

Kernie Nichols

Benfatti has visited us many times as we dealt with multiple a/c issues. Their scheduling was always fast and courteous. Their staff was courteous and professional at all times. The work was definitely professional grade and they left our home neat and tidy when they were done.
We're very satisfied with the work they performed and will continue to use them for all of our future needs.

Lilliana Raphael

They are very professional and friendly. My go to for all things AC!

Ken Rayer

Technician cleared a clogged dryer vent. Very good work and professional.

Greer Palmisano

This company responded quickly to make sure we had a new heating and a/c system that fits the needs of our home. They came out in a winter storm - on a holiday- and took care of us! The consultant was professional and very knowledgeable. The technicians worked quickly and with care for our home. I highly recommend these wonderful people.

Donna Frazier

The Benfatti team was great. They communicated with us every step of the way. They showed up on time every day. They were kind and courteous. We are very pleased with their services.

John Morrisett

When my AC went out on a Friday afternoon in the middle of the summer, Benfatti was the only company that didn't make me wait a week for an appointment to get my AC fixed. They were out in less than an hour and had me up and running quickly. I highly recommend this company for your AC needs.

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