Benfatti Air Conditioning & Heating

My air conditioner failed, and my home warranty company resisted paying the repair cost estimates from two different companies. The companies they used were very unprofessional and did not impress me with their knowledge. We finally decided to accept the warranty pay-out and choose our own company, and we chose Benfatti.

We could not have made a better decision. Cory, the salesperson, explained all our different choices and guided us into selecting the right unit for our house. While we waited for the installation, he provided two window units to keep us comfortable.

Sean, the lead repair technician, and his assistant were very polite, efficient and explained what they were doing and why at all times. We were highly impressed by the professionalism of everybody involved with the job.

At the end, the owner came and performed a very detailed inspection of all the work performed. We feel absolutely comfortable that everything was done right and will last for a very long time. I cannot recommend this company enough; I'm just sorry we had to go through two other companies first.

Benfatti's team members Nick and Cory did an awesome job correcting issues from my previous contractor, adding a new plenum and ensuring that no leaks will occur in the future. They were on time,very efficient, explained all the details of the finished work and very professional. Outstanding value for the price. Solid company..Keep up the good work!

Chris Jourdan was on time and very professional. He was extremely thorough in his work. He was very helpful in showing what needed to be done and the options for it. He went beyond my expectations and we will be customers for all our Heating and A/C needs. I was impressed with the up-to-date technology of communicating by text. It was informative, and I appreciated having a picture of our technician, Chris Jourdan before he arrived at our house. Appreciate also, the email contact. Pictures maybe I didn’t want to see, because Chris had to clean up the mess that I thought was taken care of back in August 2021 (someone else). My brother and I, co-own the house and this is a compilation of our positive reviews.

I used the text bot on their website when my AC started not cooling my house down. They came that same week. Creed was my technician and he was very thorough. He showed me pictures and explained what was going on. When deciding if I should repair my AC or get a new one he made sure i was presented both options with accurate amounts and did not pressure me. I decided to go with the new AC. Corey then came at almost 4:30 PM on a Friday and went over options and answered all my questions. They were able to install it in less than 5 days and had it done in less than 8 hours. Landon was the lead on the install and he too was very knowledgable and professional. They sent pictures of the techs before they came and provide you a traceable link. I 100% recommend Benfatti.

My AC went out 7 pm last night (Mardi Gras). I put in a request and spoke to a scheduler at 8:30 today, had a tech at my house by 11, and everything diagnosed and fixed by 1 pm. There were several compounding issues and the tech spent the time to make sure there weren’t any other issues before leaving. I appreciated him walking through everything he was doing and explaining the root cause. Would definitely recommend to others.

I had a very good experience with the Benfatti team. Sean and Nick Johnson as well as Terrell Young were very professional. They were on time, clean and tidy, and finished the job in significantly less time than anticipated. I work from home sometimes, and they did a great job working around me and getting it done so I could still do my job.

Awesome experience! Cory met with me to discuss the scope of the job, price estimate, time frames and schedule. When they began the removal and replacement of the ductwork Sean and Nick arrived and were very professional! They explained everything that they would do, we’re doing and what was going to happen next! When the job was finished we didn’t believe that it was the same attic, they made everything look perfect, cleaned the units, swept the attic and vacuumed the entire area!
Awesome people, very friendly and extremely professional!
I highly recommend Benfatti for all your AC/heating needs!

Our A/C drain pan was clogged and leaking in the house. We tried cleaning the pipe ourselves several times but it did not work. We called Boyd's because they have given us 5 star service over the years. It turned out Boyd's was bought out by Benfatti. Kevin with Benfatti came out and did a great job. He cleared the clogged drain and showed us how to take apart the drain pipe so we can keep it clean in the future. We did not know it came apart. He also inspected the whole system (inside antd outside the house) to make sure there were no other problems. He was friendly, explained everything clearly, and answered our questions. We will definitely call them again and Highly recommend Benfatti. 🌟🌟🌟🌟🌟

Sales and installation were an easy process. Our options for a new HVAC systemwere carefully explained to us, and a fair price quoted. Installation took a day, and the technicians were a real pleasure to work with. Friendly, and competent, they showed us each step of the process. We've used Benfatti for our heating and cooling needs for several years now, and they've always been a pleasure to work with.

We highly recommend Matt with Benfatti. He is the most knowledgeable and easy to talk with. He explains everything they need to do then goes over it with me and of course puts it in writing also. I prefer having the same tech each time so he knows where units etc are located.