John Waters Inc.

I had an issue with a PTAC unit that other companies did not want to work on. John Waters was able to address the issue after a couple of visits and a small hiccup.

Their staff is professional, courteous, and most importantly, knowledgeable. Despite initially being charged twice for a diagnosis, they promptly recognized what happened and refunded the initial visit. Great customer service and easy to work with - I would recommend John Waters HVAC to anyone who needs prompt resolution to their HVAC problems.

This company has the most qualified technicians. Our recent issue was due to something I would never have thought about and the technician took the time to explain how to prevent it in the future by keeping the cold air returns unobstructed. I used to have them do the 2X per year maintenance and had accidentally dropped it. I never will again. They catch things and are fair on pricing and VERY quick to respond when there is a problem!

Thanks John Water's.

We have used John Waters company for many years and have not been disappointed. They send knowledgable and courteous folks to work on our furnace/AC; they arrive on time; they clean up afterwards; they are super!! We appreciate their service!

Some day service and arrived sooner than expected. Very reasonably priced service call, had the part I needed on the service truck. Was fixed and running in less than 20 minutes. I would definitely recommend John Waters inc to others.

John Waters company has very professional technicians who have installed and serviced my HVAC system. I have recommended them to my friends and will continue to do so.

Came same day I called. Arrived on time. The technician seemed to fix the issue with our HVAC. Next day, problem still was there. Called the office and the technician was back within 2 hours of that call and fixed the issue with no extra charges. Seems to be fixed now. Technician was courteous, professional and explained everything he did very well. Will use this company again.

Troy was very professional, and very thorough. He is always helpful in answering our questions, He's always clean, covering his shoes, and also prompt! He's a credit to the great John Waters organization.

The service technician arrived on time and was courteous. He worked efficiently and thoroughly explained his findings. We will use John Waters INC again for our HVAC needs.

This is the second experience I had using John Waters and just like the first one in the summer they did not disappoint. Had my furnace cleaned and inspected. The tech Steven was great and courteous. Thank you !

Hired John Waters to install 4 dimmable recessed light fixtures in our top floor nursery. All in all, the can lights look good installed, but we had a few issues. First, they forgot the light switch the day they installed, so we had to schedule another day with them to come out and install the light switch. When they finally installed the switch it was backwards (flipping the switch down was on and up was off). They also had drilled a rogue hole in our nursery ceiling and didn't plan on patching/fixing it. Had to ask them to patch the hole. Lastly, when I went up into the attic I realized they had removed insulation to install the can lights and did not put the insulation back or attempt to re-insulate around the fixtures/wiring (see photos). So we're losing AC to our attic due to these insulation leaks. Just seems to be slightly amateur work with little attention to detail for an electrician company. Probably would not hire them again even though the end result looked good.